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Hospitality Assistant

Sodexo, North Southwark, Southwark

Hospitality Assistant

Salary not available. View on company website.

Sodexo, North Southwark, Southwark

  • Full time
  • Permanent
  • Onsite working

Posted today, 11 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: af1023597c574f1a9ae0d93b2b09c691

Location ref: North Southwark, Southwark

Full Job Description

  • Deliver a friendly, professional and five-star hospitality service to Shell employees, visitors and guests, acting as an ambassador for Shell and Sodexo.
  • Prepare, present and serve food and beverages, including supporting meetings, events, functions and special catering requirements.
  • Set up, maintain, clear and clean food service areas, meeting rooms and allocated areas to the required standards.
  • Replenish food, beverages and equipment, assist with stock control and minimise waste.
  • Check daily booking and service requirements, ensuring all customer requests and meeting room needs are delivered accurately and on time.
  • Use Shell systems, including Condeco, BlueRunner and AV, and provide basic support to users where required.
  • Maintain accurate emails, diaries, reports, audits, due diligence and food safety records.
  • Maintain high standards of food safety, hygiene, cleanliness, personal presentation and customer service.
  • Report complaints, compliments, accidents, near misses, fire, theft, loss, damage and maintenance or safety issues through the appropriate channels.
  • Take ownership of allocated areas, ensuring a consistent five-star customer experience and identifying opportunities to improve service.
  • Communicate and work effectively with colleagues, supervisors, managers and chefs, supporting a positive team environment.
  • Support different departments and shifts, including occasional special functions outside normal working hours when required.
  • Attend required training and team meetings and maintain knowledge of Shell locations, facilities and operations.
  • Comply with all company, client and statutory requirements, including health and safety, food safety, hygiene, fire safety, COSHH and safe working practices.

    We are looking for a friendly, professional and customer-focused, The ideal candidate will have a passion for customer service, good attention to detail and the ability to work effectively as part of a busy team., Excellent communication and customer service skills.
  • Friendly, approachable and professional manner.
  • Experience in food service, catering or hospitality.
  • Previous food handling experience.
  • Good understanding of health and safety practices.
  • Ability to work effectively as part of a team.
  • High standards of personal hygiene and presentation.
  • Good organisational skills and the ability to work independently.
  • Good IT skills and computer literacy.
  • A positive, can-do attitude and passion for delivering excellent customer service.
    • Desirable
  • Previous reception, front-of-house or corporate hospitality experience.
  • Basic Food Hygiene Certificate.
  • Experience working in a standards-driven or compliance-focused environment.
  • Flexibility to cover different shifts and departments, including occasional short-notice requirements.

    Salary: £14.80 per hour
    • Hours: 40 hours per week Working Pattern: Monday to Friday, with weekend cover when required by business needs. 8-hour shifts between 07:00 and 18:30, with occasional evening cover. Benefits include: On-site gym and meals provided while on shift., Working with Sodexo is more than a job; it's a chance to be part of something greater. Belong - Be part of a company and team that values you for who you are. Act - Work with purpose and make an impact through your everyday actions. Thrive - Develop and grow in your own way, with opportunities to build your career. We also offer a range of benefits and rewards for colleagues and their families, including:
  • Unlimited access to an online wellbeing support platform.
  • Employee Assistance Programme, including legal and financial advice.
  • 24-hour virtual GP service.
  • Sodexo Discounts Scheme with offers across popular retailers.
  • Pension Plan.
  • Learning and development opportunities.
  • Bike to Work Scheme.
  • Enhanced Sodexo UK & Ireland benefits and leave policies.
  • On-site gym.
  • Meals provided while on shift.

Direct job link

https://www.jobs24.co.uk/job/hospitality-assistant-127729430