Hospitality Assistant

Alfa Holiday Group has an opportunity for a Hospitality Assistant to join the team at Norfolk Royale Hotel, Bournemouth., As a Hospitality Assistant you will work 30 hours per week, including weekends & split shifts with an hourly rate of £13.45, regardless of age! The role will primarily involve working in the housekeeping department, with flexibility to work in the restaurant and bar., As a Hospitality Assistant your role will be varied, having the opportunity to be an all rounder working in numerous areas within the hotel operation; this will include working in the Bar, Restaurant, Kitchen & Housekeeping with split shifts likely to be required. You will work closely with the heads of departments to assist with their needs and learn how each function works successfully, whilst ensuring company standards are maintained to a high level.

Excellent customer service skills, friendly & outgoing personality

Ability to learn new skills quickly

To be flexible and keep calm under pressure, working independently and as part of a team.

Attention to detail

Desirable Skills:

Experience in a similar role

Knowledge of the travel, tourism and hospitality industry

Passion for the industry

The Alfa Holiday Group is one of the UK's most highly respected coach holiday and hotel companies with a consolidated turnover of over £75 million per year. We are the UK's only employee-owned Travel Group and our brands include Alfa Hotels and Alfa Coaches. Our mission is to provide high quality memorable holidays for our guests.

Alfa Hotels own and operate 25 hotels in the UK's most popular seaside locations. We have a combined bed stock of over 2,000 rooms and achieve strong all year-round occupancies due to our sister brands, plus our links to other coach operators and group organisers.

You would be joining the group during an exciting period as we continue to see significant growth in the number of customers choosing to holiday with us each year. As an employee-owned business with over 1,000 employee owners, we treat our people with respect, enabling them to achieve their ambitions and provide the best service to our guests.

Bi-annual tax-free dividend due to our employee-owned status (circa £1,500 FTE last year)

Funding for any relevant training courses to aid your development

Job Security - our employee-owned status provides better job security, as we can't be sold to another company

Support and continuous development opportunities

Competitive occupational sick pay scheme

Fantastic discounts on our holidays and hotel stays

Employee assistance programme - Health Assured

Length of service rewards

Free employee meals whilst on duty

Build your pension - we have a pension scheme in place that the Company contributes towards

Reward and engagement programs

Our ideal candidate:

Essential Skills