Hospital Administrator
Practice Plus Group Holdings Limited, Brompton, Medway
Hospital Administrator
Salary not available. View on company website.
Practice Plus Group Holdings Limited, Brompton, Medway
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 17 Apr | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: b6dc28293ac9464a81a213d189e108c3
Location ref: Brompton, Medway
Full Job Description
As a key member of our administrative team, youll:
- Be the first point of contact for patients, GPs, and clinical teams primarily via phone calls.
- Manage patient referrals, pre-assessments, and bookings, ensuring every detail is accurate.
- Handle a high volume of calls with professionalism, empathy, and efficiency.
- Coordinate appointments, arrange transport or translation services, and update patient records.
- Support clinical teams by processing outcomes and scheduling follow-up care or surgical procedures.
- Maintain confidentiality and provide excellent customer service, even under pressure.
- Contribute to a positive team atmosphere in a lively and collaborative office environment.
Are you an organised and confident communicator who thrives in a busy, people-focused environment? We have an exciting opportunity for a Patient Pathway Coordinator to join our friendly team at Practice Plus Group Surgical Centre, Gillingham (formerly Will Adams NHS Treatment Centre). This role is ideal if you enjoy working in a fast-paced, call-centre-style setting where most communication takes place over the telephone. Youll be handling a high volume of calls and working in a busy, sometimes noisy office, supporting patients through every step of their healthcare journey from referral to treatment., As an experienced administrator, youll bring: - Excellent communication and listening skills especially over the phone
- Proven administrative experience, ideally in a busy customer service or call-centre-style role
- Strong IT and data entry skills (Word, Excel)
- The ability to stay calm and professional when handling multiple calls and priorities
- A team-focused mindset and a flexible, proactive attitude Experience in healthcare or medical administration would be an advantage, but were equally happy to hear from people with transferable customer service skills from other fast-paced environments., Applicants must have the right to work in the UK.
- Salary: £24,666.64 per annum
- 37.5 hours per week
- 25 days annual leave (increasing with service) plus bank holidays
- Access to a wide range of wellbeing and lifestyle benefits
- Ongoing support and development opportunities to help you grow in your role