At St Catherine's Hospice, we're looking for a kind-hearted, empathetic, and organised individual to become the first friendly face that greets every visitor and caller. As our Receptionist, you'll play a vital role in creating a calm and comforting atmosphere for patients, families, volunteers, and staff - often during some of life's most sensitive moments.

This role is ideal for someone who is not only professional and composed under pressure but who also brings genuine warmth and empathy to every interaction. If you understand the power of a smile, a listening ear, and a gentle word, we'd love to hear from you.

What We're Looking For:

A caring and compassionate approach to supporting people in emotionally delicate situations
Previous experience in reception or front-of-house roles, with excellent face-to-face and telephone communication skills
Strong customer service skills with a calm, confident, and reassuring manner
Ability to empathise with patients, families, and visitors, providing comfort and understanding
A proactive, self-motivated approach with the ability to work both independently and as part of a team
Experience handling payments and knowledge of Gift Aid (desirable)
A genuine appreciation for working with and alongside volunteers

We also offer a range of meaningful benefits:

Free, ample parking in the beautiful surroundings of St Catherine's Park
Generous annual leave: 36 days per year (inclusive of bank holidays)
An additional wellbeing day to celebrate your birthday (or nearest working day)
Access to training and development opportunities
A competitive pension scheme
Eligibility to apply for a Blue Light Card, offering a wide range of discounts
Free, confidential employee assistance programme (including counselling support)

How to Apply

If you want to make a real difference every day and be part of a team that values kindness, respect, and compassion, we invite you to apply.

For an informal discussion about the role, please contact Janet Lawton, Reception Supervisor on or email janet.lawton@stcatherines.co.uk.

To apply, please send your CV and a covering letter explaining why you're the right fit for this role to peopleteam@stcatherines.co.uk.

Closing date: Friday 27th June 2025

Please note that this position is subject to a DBS check.

All applicants must have the right to work in the UK.

If you haven't heard from us within two weeks of the closing date, unfortunately your application has not been successful on this occasion. We thank you for your interest in working at St Catherine's Hospice.

Hours per week

20.5

Salary

£24,475.00

Hours & Days

Wednesday afternoon 12.30 - 5 pm

Thursday 8-5pm (1hr lunch)

Friday 8-5pm (1hr lunch)

Location

Lostock Hall

Closing Date

27 June 2025 12:00 am

#s1-Gen

This role is ideal for someone who is not only professional and composed under pressure but who also brings genuine warmth and empathy to every interaction. If you understand the power of a smile, a listening ear, and a gentle word, we'd love to hear from you.,

A caring and compassionate approach to supporting people in emotionally delicate situations
Previous experience in reception or front-of-house roles, with excellent face-to-face and telephone communication skills
Strong customer service skills with a calm, confident, and reassuring manner
Ability to empathise with patients, families, and visitors, providing comfort and understanding
A proactive, self-motivated approach with the ability to work both independently and as part of a team
Experience handling payments and knowledge of Gift Aid (desirable)
A genuine appreciation for working with and alongside volunteers, All applicants must have the right to work in the UK.

Free, ample parking in the beautiful surroundings of St Catherine's Park
Generous annual leave: 36 days per year (inclusive of bank holidays)
An additional wellbeing day to celebrate your birthday (or nearest working day)
Access to training and development opportunities
A competitive pension scheme
Eligibility to apply for a Blue Light Card, offering a wide range of discounts
Free, confidential employee assistance programme (including counselling support)

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https://www.jobs24.co.uk/job/hospice-receptionist-125249778

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