Homelessness Prevention & Assessment Team Leader

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction

• Deep expertise in homelessness and housing legislation, including the Homelessness Reduction Act 2017.
• Strong leadership experience managing teams, driving performance, and improving services.
• Excellent analytical, decision-making and communication skills for complex casework and stakeholder engagement.
• Commitment to equality, high-quality customer service, and supporting vulnerable residents effectively
What's the role? A homelessness team leader plays a pivotal role in guiding frontline services that support people experiencing or at risk of homelessness. It's a position that blends leadership, safeguarding, operational management, and a deep commitment to human dignity. Here's a clear, structured picture of what the role typically involves. A homelessness team leader ensures that staff deliver effective, compassionate, and legally compliant support to individuals and families facing homelessness. They act as the bridge between strategic priorities and day-to-day service delivery.

We are looking for someone with strong expertise in homelessness and housing law, who can confidently lead a team and make complex statutory decisions. The ideal candidate will bring proven experience improving services, managing staff, and handling high-pressure casework. They should be an excellent communicator, analytical, calm under pressure, and committed to equality, customer care, and supporting vulnerable residents. Location The job is primarily based in Laurence House, Catford, London, SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. Special conditions
• Relevant formal training with A Level qualification, other professional qualification, or equivalent experience, with knowledge and training which relates to the specific requirements of the job qualification
• The job is subject to an enhanced DBS check
• This is a fixed term position for a duration of 24 months.
  
  Excellent training and development opportunities, plus a range of benefits including:
• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks