Homeless Support Worker

Make a real difference where it matters most. Come join SSJ as a Homeless Support Worker. The Impact You'll Make Working in our 24/7 intensive homelessness accommodation, you will provide critical life skills and housing-related support to individuals with complex needs. Your core focus will be on driving key outcomes-such as improving daily living skills, boosting self-esteem, enhancing long-term health, and encouraging engagement with support services and meaningful occupation. Your daily responsibilities will include:

• Promoting Harm Reduction & Health: Facilitating harm minimisation (including needle exchange procedures and Naloxone administration) and encouraging healthy lifestyle choices.
• Teaching Basic Life Skills & Housing Management: Supporting residents with budgeting, tenancy processes, breakfast preparation, and maintaining personal/communal hygiene.
• Key-Work & Support Planning: Assisting with risk assessments, updating case notes/IT systems, logging maintenance requests, and coordinating room clearances and turnarounds.
• Providing Essential Emotional & Community Support: Offering empathy and stability while helping residents access volunteering, training, or opportunities like selling The Big Issue.
• Maintaining Safety: Carrying out regular welfare checks, reporting safeguarding concerns, and handling incoming rent/petty cash in line with financial procedures.
  
  This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
  
  42 Hours per week, Permanent
Working a rota of 3 days on 3 days off - 8am - 8pm Salary: £29,453 per annum (calculated for 42 hours per week; equivalent to £25,947 FTE for 37 hours), We are searching for someone with a compassionate approach who can deal with difficult or challenging behaviour calmly, effectively, and professionally. What we can offer you We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie's Computers
• Electric Card Scheme
• Blue Light Card
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life. At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website