Homeless Prevention & Assessment Apprentice

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction You will have the opportunity to work in various services within the team including projects around the housing register, housing initiatives, medical and lettings supporting our service users and partners. What's the role? We are looking for an apprentice to join the busy Homeless Prevention & Assessment team for a period of 18 months. We are the team that works on the following:

• Prevent homelessness through assessments and advice
• Create personalised housing plans (PHPs)
• Provide housing advice and negotiate with landlords
• Support residents to sustain tenancies and prevent eviction
• Offer financial help such as DHPs, deposits, and budgeting support
• Refer people to supported housing and specialist services
• Arrange temporary accommodation when legally required
• Work with rough sleepers through outreach and multi-agency support
The successful candidate will assist with administrative task to help improve the service and in particular ensure that housing files are properly prepared and redacted for legal purposes. The successful candidate will be able to work collaboratively with members of the housing teams and other departments both internal and external to the Council. Most importantly, you will have the skills to positively engage with members of the public.

You should have passion and drive and be willing to learn quickly. There is currently an unprecedented demand on Housing Services and it is important that you will be able to prioritise your workload, carrying out essential administrative duties with ease.

Excellent training and development opportunities, plus a range of benefits including:
• Gain a housing qualification
• Earn London Living Wage
• Gain work experience
• Generous holiday allowance
• Local Government Pension scheme
• Bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks