Homeless Officer

With the cost of living impacting our district, Thanet's housing service is currently experiencing an exceptionally busy period. The Council is seeking an enthusiastic individual to join our homelessness team, providing essential support and guidance to households approaching Thanet District Council. As a Homeless Officer, you will play a vital role in delivering comprehensive housing and homelessness advice in accordance with statutory guidelines. The post holder will be responsible for conducting thorough investigations into the causes of a household's homelessness and issuing detailed, written decisions in compliance with the Housing Act 1996 and relevant Homelessness Legislation Tasks will include

• Dealing with Homeless Households in extremely vulnerable situations
• Managing difficult conversation and expectations
• Liaising with various professional agencies including Police and Social Services
  
  Good communication skills
• Part of the Out of Hours Service and Emergency Plan.
• Organisation in managing large caseloads
• Writing detailed letters to a professional legal standard
• Knowledge of the Homelessness Reduction Act.
  
  All of this, combined with a flexible approach to how we work makes it an exciting time to join Thanet District Council. We have set our sights high. We want our residents to enjoy the highest quality services. We want to ensure that by listening to local people, working in active partnership and doing things in an innovative way, we can accelerate improvement to meet the challenges ahead.
Our staff benefits package include
• Competitive salary
• Flexible working hours
• Flexible annual leave and working arrangements
• Local Government Pension Scheme membership
• Reduced cost leisure membership, including Theatre tickets and sporting activities
• An extensive Employee Wellbeing package