Homeless Officer

Homeless Officer

CAPTION: Job details

• Posting date: 27 April 2026


• Salary: £37,455 to £40,770 per year


• Hours: Full time


• Closing date: 18 May 2026


• Location: Chelmsford, Essex


• Remote working: Hybrid - work remotely up to 2 days per week


• Company: Chelmsford City Council


• Job type: Permanent


• Job reference:

Summary

Due to the expansion of our Homeless Team, Chelmsford City Council's Strategic Housing Service are recruiting Homeless Officers to join our busy Homeless Team, working with people to prevent homelessness and make decisions as to the Council's duties under the homelessness legislation.

This is a challenging role but one that is also very rewarding, with the knowledge that you are working with others to make a real difference to help those in difficult situations.

The successful applicant will have the necessary skills to apply a customer-focused, proactive problem-solving approach in order to successfully work with people experiencing homelessness and those with complex needs. Effective decision-making skills, case management experience and the ability to work under pressure to tight deadlines are essential criteria of the role.

We are recruiting to permanent positions, both on a full-time basis working 37 hours per week and a part time basis working 18.5 hours.

Please note should sufficient applications be received prior to the closing date, we may close the role for applications early.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

#s1-Gen

The successful applicant will have the necessary skills to apply a customer-focused, proactive problem-solving approach in order to successfully work with people experiencing homelessness and those with complex needs. Effective decision-making skills, case management experience and the ability to work under pressure to tight deadlines are essential criteria of the role., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Due to the expansion of our Homeless Team, Chelmsford City Council's Strategic Housing Service are recruiting Homeless Officers to join our busy Homeless Team, working with people to prevent homelessness and make decisions as to the Council's duties under the homelessness legislation.

This is a challenging role but one that is also very rewarding, with the knowledge that you are working with others to make a real difference to help those in difficult situations.

We are recruiting to permanent positions, both on a full-time basis working 37 hours per week and a part time basis working 18.5 hours.

Please note should sufficient applications be received prior to the closing date, we may close the role for applications early.

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment and have a range of policies and procedures in place which promote safeguarding and safer working practices across our services. The Council's Safer Recruitment process contains pre-employment checks which includes safeguarding training, obtaining references and ensuring compliance with Disclosure and Barring Service process.