Homefinder Officer

North Tyneside Council is offering an exciting opportunity for an enthusiastic individual to join the Housing Options Team. We are currently looking to recruit a Homefinder Officer who will assist in providing housing advice and support to customers seeking re-housing.

The role involves carrying out registrations, verification checks and assessments on social housing applications. The role requires excellent customer service skills and a high level of communication in order to effectively support vulnerable client groups with their housing needs., The successful candidate will be required to work in a fast-paced and busy environment, with the ability to prioritise a high workload whilst being flexible to the demands of the service.

As a real team player, you will contribute to the overall targets and objectives assigned to the team. As part of the role, you will be required to make decisions in line with policy and legislation. This is an exciting time to join the Homefinder Team. As the team strive to adapt and support our customers with new ways of working.

A good working knowledge of Housing Services would be an advantage.

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.

As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued.

Together, we're crafting a workplace that's built on our values and a shared commitment to making a difference.
If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody's business.

Require a reasonable adjustment? If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application. Declaring a reasonable adjustment will not subject you to any form of discrimination when determining which applicants are successful for interview and employment with us.

Our Carbon Net-Zero 2030 Action Plan

In 2019, North Tyneside Council declared a climate emergency. This declaration set a target to reduce the carbon footprint of the council's operations, and the borough, by 50% by 2023 and to align to the Government's net zero target of 2050.

We recognise the significant role we can play in the borough in helping to limit climate change, but we can't do this alone; we need help from all our residents, businesses, voluntary and community sectors and of course all those who apply and work for us. Together we can make North Tyneside a sustainable place to live and work for everyone in the borough.