Homechoice Officer

We are looking for an Innovative Homechoice Officer with a good level of understanding of the Housing Act 1996, Part 6 as it applies to Allocations and the Housing register. The role will provide a comprehensive service for applicants to Gateway to Homechoice Register. Ensuring that the appropriate applications are processed, properties advertised, and applicants shortlisted for properties, within the required timeframes. To give the relevant advice to customers about their housing options and ensuring that medical and welfare requests are processed consistently and appropriately. Tasks will range from contributing to the development of an appropriate suite of information for the customer which will be included on the website to running reports and updating databases. Organisational skills and the ability to prioritise your work will be essential. You will have a positive can-do attitude and an ability to communicate at all levels, and through all forms. It is essential that you can manage a large and varied workload, and can evidence this with previous experience. The role may require you provide support across the Borough. You will be expected to travel between our different office locations, working proactively at home or in other remote locations as the business requires.

We offer a range of benefits which include:

• Local Government Pension Scheme with a 19.5 % employer contribution
• Excellent training, development, and progression opportunities
• Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years' service), plus bank and public holidays and two extra company holidays during the Christmas period.
• The opportunity to buy up to another 5 days holiday, subject to conditions
• Access to the Employee Assistance Programme
• Provision of a smartphone and laptop
• Discounted gym member - corporate membership rate at Leisure World and the Northern Gateway.
• 1 Volunteering Day per year
• Free Flu Jab
• Exceptional flexible working arrangement
• Agile Working at Colchester Borough Homes means having some flexibility about when, where and how we work to best meet the needs of our role and service area.
Other employee benefits include payment of a professional subscription, Free yearly eye tests plus a contribution towards glasses for VDU use.