Home Ownership Officer

This is an exciting opportunity for a Home Ownership Officer working within the Home Ownership Team. You will work as part of a dedicated team, contributing to the effective management of shared ownership and leasehold properties. Flexibility is essential, as the role is varied and dynamic. We are seeking a passionate individual who can deliver excellent customer service to a diverse range of customers. What will my working week look like? You will need to have access to your own vehicle and will have freedom to manage your own diary around customer/scheme visits, which predominantly is the Lancashire/Yorkshire area. You will need to be based within a reasonable travelling distance of our Head Office in Birchwood, Warrington to attend meetings and training courses when needed. What will I be responsible for doing? First and foremost, you will support the effective delivery and management of services for the Group's shared ownership and leasehold customers. One of the great things about this role is that it offers significant variety, with each day bringing new challenges and opportunities to learn in the role. You will also be responsible for monitoring expenditure against service charge income to minimise the risk of overspend.

• Experience of dealing with a variety of customers.
• Knowledge of leasehold legislation.
• Experience of managing budgets.
• Ability to foster good working relationship
Ideally you will be a …….
• collaborative team player
• great problem solver
• strong communicator, both verbally and in writing.
This role is really suited to someone who likes to …….
• perform effectively in a busy environment, demonstrates strong teamwork skills, and shows a willingness to learn and develop.
This role offers an excellent opportunity to further develop your knowledge and experience in leasehold management.

Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'.

In return we offer £29,250 for a 35-hour week, and 26 days (pro-rata) annual leave (holidays also increase with time served) plus Bank Holidays, but our employee offering provides much more than just a competitive salary and holiday allowance. We trust our people to manage their own diaries, if you need time for an appointment, the school run or an exercise class, as long as it fits with business needs, we're open to what works for you too. And when you need to collaborate with your team, you can visit Youggle House - our wellbeing, social, collaboration and meeting space, in Birchwood, Warrington. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan through Medicash, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names.