Home Ownership Assistant

As the Home Ownership Assistant for Cross Keys Homes, you would support the effective delivery of home ownership services by providing a high-quality, customer-focused administrative and operational service to leaseholders, shared owners, and freeholders.

You would also be responsible for assisting with the day-to-day management of home ownership activities, including enquiries, transactions, and compliance processes, ensuring accuracy, efficiency, and adherence to relevant legislation, policies, and service standards while contributing to a positive customer experience.

The successful candidate will ideally have a housing background with excellent customer service and administrative skills, knowledge of property law and legislation and experience of dealing with customer queries in person, via the telephone and in writing.

This role would suit someone who is interested in furthering their career within housing, has good problem solving skills and is able to work on their own initiative whilst managing a busy workload.

CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds.