Holidays Cottage Cleaner - Helston

We're looking for Holiday Cottage Cleaners to prepare our popular 12 holiday cottages stretching from Marconi's Wireless Cottage on Lizard Point to our rural farmstead Honor's House near Zennor. Not forgetting our manor house, Godolphin and the other wide variety of unique properties that are in our care., Our cottages offer experiences that cannot be found elsewhere. We pride ourselves in our high presentation and cleaning standards, whilst maintaining our great compliance and safety records across our portfolio from two person cosy retreats to vast mansion houses. You would become part of our close knit, friendly and supportive Holidays Team here in Lizard & Penrose and West Cornwall working solo and as part of a team. On changeover days, you'll make sure that everything's pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented and welcoming. We'd also like you to keep an eye out for anything that's not as it should be, and report any repairs or odd jobs that need doing. Good communication skills are essential. If you need to, you'll also replace any broken items from the store supplies. Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.

We'd love to hear from you if you're:

• focused on giving great service to everyone you meet
• a team player, but also happy to work on your own initiative
• well-organised and adaptable
• willing to learn new skills.
  
  The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.
The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

Our busy and unique cottages are available all year round with long and short breaks meaning that changeover days can fall on any day of the week except Sundays. We are looking for flexible people who are able to balance their workload around their personal life, and we will be as accommodating as possible with advanced rota's but there is always the possibility of a last minute booking being accepted. Salary: 12.75 per hour Hours: Seasonal, flexible, weekends. This is a zero-hour contract, meaning we can't guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Contract: Fixed term contract until 05-Jul-2027 Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'., The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places