Hire Controller

The Hire Controller will play a vital role in supporting the depot team with the day-to-day operations of the Wernick Power Solutions depot. This position demands a commitment to excellent customer service and meticulous administration. The successful candidate will ensure that all processes are handled with accuracy and efficiency, contributing to the seamless operation of our services.,

• Provide first-class customer service
• Prepare hire contracts, quotations, and any other necessary correspondence
• Handle and record customer enquiries and source new business.
• Follow up on quotations and enquiries.
• Post contracts, on/off hire equipment
• Prioritise customer satisfaction in all interactions.
• Liaise with multiple departments to ensure seamless service delivery.
• Assist in problem-solving and support the team with common-sense solutions.
• Maintain strong administrative processes and excellent telephone etiquette.
• Contribute to an efficient and productive work environment.
  
  Required:
• Strong organisational, administrative, and communication skills.
• Experience handling telephone inquiries in a service-related industry.
• Proficiency in basic IT skills, including Word, Excel, email, and internet usage.
• Literate and numerate, capable of data input and interpretation., Commercially aware with a customer-focused mindset.
• Tenacious and energetic problem solver.
• Capable of planning, organizing, and prioritizing tasks independently under pressure.
• Takes responsibility and is committed to delivering results.
• Clear communicator who builds effective working relationships with colleagues.
• Inquisitive and eager to learn.
• Supportive and flexible team player.
Why Join Us: This is an exciting time to join our thriving company. If you are a proactive individual ready to make a significant impact and help our business grow, we would love to hear from you.,
• Numerate
• Strong organisational, administrative, and communication skills.
• Experience handling telephone inquiries in a service-related industry.
• Proficiency in basic IT skills, including Word, Excel, email, and internet usage.
• Literate and numerate, capable of data input and interpretation.
Desired criteria
• Experience in the Hire industry in a similar role
  
  Wernick Power, a key addition to the Wernick Group, is a leading National provider of temporary Power Generation Solutions. Our mission is to ensure our customers are always operational, no matter the circumstances.
Our Legacy Established in 1934, the Wernick Group remains a proud family-run enterprise. Over the past five years, we've more than doubled our profits, a testament to the dedication and quality of our workforce. Our team is driven by enthusiasm, vision, friendliness, and a can-do spirit, all of which have been pivotal to our continued success., Join us at Wernick Power and be a part of a team where your enthusiasm, vision, and spirit can truly make a difference.


• Competitive salary and bonus scheme.
• Generous holiday allowance (rising with service).
• Option to buy extra holidays.
• Option to sell or carry over up to 5 days holiday.
• Christmas Shutdown.
• Early finish on Fridays.
• Group pension.
• Annual salary review each January.
• Life assurance of 2x annual salary.
• Personal accident insurance.
• Free onsite parking.
• Employee assistance programme.
• Training and progression opportunities.
• Family-run and well-established, secure company (trading over 80 years).
• Open door policy.
• Cycle to work scheme.
• Employee referral scheme.
• Benefits scheme (discounted retailers).
• Corporate eyecare scheme through Specsavers.
• Direct communication with MD/CEO and staff satisfaction surveys.