Highways Officer

Are you an experienced highways professional looking for your next challenge? We are seeking a Highways Officer to join our Highways Operations team, helping to maintain and improve North Yorkshire's extensive highway network. This is an opportunity to play a key role in delivering essential services that support residents, businesses and visitors across the county. About the role As a Highways Officer, you will be responsible for managing and monitoring highway maintenance activities within the Richmond area, ensuring the network remains safe and serviceable for all users. Working closely with colleagues, contractors, local stakeholders and members of the public, you will contribute to the delivery of high-quality highway maintenance services. This is a varied role that combines technical knowledge, problem solving and stakeholder engagement, offering the chance to make a visible difference within local communities Key responsibilities include: · Managing highway inspections and ensuring compliance with required standards and service levels. · Identifying and ordering maintenance works to address defects and maintain network safety. · Liaising with contractors, local authorities, parish councils and members of the public on highway matters. · Supporting the delivery of routine and reactive highway maintenance programmes. · Contributing to winter maintenance and emergency response activities, including participation in out-of-hours rotas. · Assisting with customer enquiries, public liability claims and highway-related investigations. · Monitoring performance information and supporting continuous service improvement.

We're looking for someone with: · Experience working within highways infrastructure and operations · Experience of planning, coordinating or monitoring highways works programmes. · Knowledge of the different repair treatments required for network repairs · Knowledge of highways legislation, inspection regimes and maintenance practices. · Strong organisational skills and the ability to manage competing priorities. · Excellent communication and customer service skills, with the confidence to engage with a wide range of stakeholders. · The ability to make sound decisions and exercise professional judgement in challenging situations. · Good analytical skills and the ability to interpret information and identify solutions. · A full driving licence and the ability to travel across North Yorkshire.

• Competitive salary with annual pay progression
• Generous paid Annual leave starting at 24 days, increasing to 29 days with 5 years' service, plus bank holidays Company vehicle for business use
• Pension scheme (up to 6% employer contribution)
• Ongoing training and development, including recognised qualifications
• Health cash plan, Occupational Health & Employee Assistance Programme
• Access to discount schemes, Cycle to Work, and more
• A supportive organisation that genuinely invests in its people