HGV Technician

Administer job acceptance / ETA / ETC / job completion via Scania app, and close communication with SGB Assistance
Attend stricken vehicles at the roadside or at customer's premises
Ensure Health & Safety regulations and safe working practices are adhered to
Diagnose and rectify all types of faults, targeted first time %
As appropriate, liaise with customer fleet admin, recovery agents etc and escort stricken vehicles to depot
Carry out routine maintenance and repairs on all makes of vehicles and trailers to VOSA standard
Ensure all vehicles worked upon are handled carefully and that all precautions are taken whilst on the premises
Liaise with parts department to attain parts
Ensure appropriate clocking is made, all job cards and service sheets are completed in a timely manner
Maintain a high standard of cleanliness and tidiness
Maintain a thorough and current product knowledge and attend training courses

Experience attending HGV & PSV Roadside breakdowns
Excellent customer service skills, customer contact and interaction
HGV and PSV licence (desirable but not essential)
Technical qualification (City & Guilds or NVQ qualified technician) or proven experience repairing & maintaining vehicles
Experience in Commercial vehicle workshop

World Class Scania Training to support career progression

Overtime available, all paid at 1.5 times hourly rate

Standby (@ £25 per day/night) and Callout (@ £15 / job - min 2 hrs) allowances paid

Company Pension

Company Life Insurance

Cycle to work scheme

Gym Discount scheme offering 70% off gym membership

Healthcare cash Plan

Generous referral programme

Rewards scheme offering cashback and store discounts