Helpdesk Contract Administrator

Coordinate calls to service lines via PDA and or phone. ,

-Log jobs on Concept

-Run daily job reports and other adhoc reports

-Manage the coordination and planning of planned preventative maintenance

-Chase contractors for ppm reports, review ppm reports for remedials, chase and obtain remedial quotes

-Assign the monthly ppm to maintenance, send weekly reports and complete on concept attaching all certificates

-Update the compliance tracker, issue updated compliance contract to Contract Manager and Quantity Surveyor

-Obtain quotes for changes and chase change requests

-Submit ATW's and RAM's

-Arrange works with onsite SPT's

-Submit and review AD forms

-Place all jobs into the shared helpdesk calendar

-Update jobs in Concept (i.e. update log notes, attach files, change the status).

-Run reports on Cpncept to search for jobs/review what can be completed

-Chase service lines and contractors for updates on jobs and report back to the requestor.

-Chase engineers for updates

-Raise PO's for suppliers for materials or subcontracted works, chase contractors for ETA's. Followed by approving invoices.

-Obtain quotes from contractors

-Complete monthly helpdesk report submission, i.e. share the number of escalations, roof leaks and other adhpc data

-Join team meetings

-Keep track of quotes and materials on a tracker.

-Support with life cycle management and coordinator lifecycle jobs

-Contact suppliers for material quotes

-Take calls via micollab

-Issue escalations via email to the Authority and SPV

Support with adhoc requests from management and other team memebrs