Healthcare Support Worker - Tonbridge Primary Care Network

West Kent Primary Care (WKPC) is seeking to employ a Healthcare Support Worker on behalf of Tonbridge Primary Care Network (PCN). The post holder will work within the scope of the Healthcare Support Worker role, recognising their own level of competence and seeking support from registered clinicians where appropriate. Clinical duties will only be undertaken following appropriate training, competency assessment and authorisation in accordance with local policies. The post holder will be based at Trenchwood Medical Centre, and there will be some travel required in the role.Main duties of the job The post holder will combine delegated clinical support, proactive care coordination, and administrative tasks under a registered clinician's supervision:

• Undertake observations, venepuncture, long-term condition monitoring, vaccination support, and delegated elements of Comprehensive Geriatric Assessments (CGA), alongside health promotion and work to reduce health inequalities.
• Support multidisciplinary team meetings, maintain patient records, document agreed actions, coordinate care plans, and manage follow-ups, particularly for patients with frailty, care home residents, housebound individuals, and those with complex needs.
• Coordinate clinic schedules, manage patient bookings, cancellations, and rebookings, update clinic templates, and ensure efficient appointment delivery across member practices.
• All clinical interventions and home visits will be carried out across practices, care homes, and community settings only once trained, assessed as competent, authorised, and delegated., West Kent Primary Care will act as employer for this role. We are a collaborative and ambitious GP Federation working with GP practices across Sevenoaks, Weald, Tonbridge, Tunbridge Wells, Malling, and Maidstone to improve General Practice provision in the area. West Kent Primary Care are a supportive and friendly organisation whose aim is to provide high quality, seamless health care that enables people to lead healthier lives, whilst feeling supported and cared for.
What we can offer:
• Favourable terms and conditions
• Match NHS Annual Leave entitlement
• NEST and NHS Pension
• A comprehensive induction into the company followed by a local induction to introduce you to the role
• Training, support, and development in your career
• Flexible working arrangements
• Recognition via Employee of the Month scheme
• Wellbeing support and Employee Assistance Programme
• Due to the geographical location and travel required for the role, it is essential to have a full driving license.
  
  About Tonbridge PCN
Serving approximately 70,000 patients, Tonbridge Primary Care Network (PCN) is committed to developing collaborative working across its member GP practices and local health and care services. Tonbridge PCN recently received a Kent and Medway award for its Integrated Home Visiting Service, delivered jointly by PCN GPs, paramedics and local community nursing teams.