Healthcare Support Worker

1.1 Working underthe supervision of the qualified nursing staff, the HCSW will participate and supportthemembersofthemulti-disciplinaryteamindeliveringhighqualitypatientcare.

1.2 Assist with the induction, supervision, and training of Band 2 HCSWs

1.3 Band 3 HCSWs will be expected to carry out specific skills depending upon the requirements of the clinical area.

3 General

3.1 To haveresponsibilityforthehealth, safetyand welfareof self andothers,andto comply at all times with the requirements of the Health & Safety regulations.

3.2 To promote equal opportunities for staff and clients in accordance with St George's Healthcare NHS Trust policies. To ensure that no person receives less favourable treatmentthananotherdoesonthegroundsof sex,maritalstatus,race,religion,creed, colour, nationality, ethnic or national or sexual orientation.

3.3 TocomplywiththeTrust'sNoSmokingPolicy

3.4 To be clean, tidy,and smartinappearancebywearing thecorrectuniformatalltimesas per Trust policy.

3.5 To performanydutiesasmayberequiredfromtimeto timethatare consistent with the responsibilities of the role and the needs of the service. .

3.6 To workatalltimeswithinthepoliciesandproceduresof St George'sHealthcare NHSTrust.

3.7 To be familiar with the Patient Administration System (PAS) and Electronic Patient Record(EPR)and anyothercomputerized systemintegralto therunningof thewardor clinical area.

3.8 To reportallaccidents,incidents,and complaintsasperTrustpolicyand toparticipate in their investigation and management.

3.9 Toattendannualmandatorytrainingin:

3.9.1 basiclifesupport

3.9.2 fire

3.9.3 manualhandling.

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.

Refer to JD

Clinical skills (e.g. phlebotomy etc.)

Evidence of effective interpersonal skills

Evidence of good organisational skills

Self-motivated to work under minimal supervision

Ability to work as part of a team

Good communication skills, written and verbal.

Patience and understanding of patient's needs.

Ability to remain calm and demonstrate tact and diplomacy whilst under pressure.

Evidence of commitment to customer care initiatives

Awareness of the importance of patient confidentiality

Literacy and numeracy skills Awareness of health and safety at work (e.g. Manual Handling skills, Infection Control measures)

Ability to use own initiative.