Healthcare Assistant (Zero Hour) - Stevenage

Responsibilities will include: Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support Drive ambulances when required, ensuring safe, smooth and timely journeys Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care Respond calmly and effectively to emergencies, using your training and judgement to act in the patient's best interests Follow safeguarding policies for both children and adults, always keeping safety and well-being as the priority Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date Check vehicles and equipment before each journey, reporting any issues promptly so we
can deliver safe and reliable service Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction

Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bed-watch to supporting patients in places of safety., At Prometheus Safe & Secure, we believe diversity strengthens our team and enhances the care we deliver. We are committed to recruiting from all backgrounds and ensuring every applicant is treated with fairness, respect and dignity. When hiring, we base decisions on skills, experience and potential, not on race, gender, age, disability, religion, sexual orientation or any other characteristic. We actively seek to remove barriers from our recruitment process and support equal opportunity: from inclusive job descriptions to accessible interview arrangements.