Healthcare Assistant

To work as a Health Care Assistant, within the nursing team, providing quality clinical and administrative support in an efficient manner, under the direction of the Senior Nurse Manager. Main duties of the job Specific responsibilities subject to appropriate training and supervision could include the following range. General 1 To provide a professional service to our multilingual diverse practice population using available resources including interpreters to aid effective communication. Clinical 1 New Patient Checks 2 Other Health Checks including blood pressure checks, urinalysis and height/weight etc for different groups of patients 3 Lifestyle advice including smoking cessation, weight management 4 Foot checks for Diabetic patients 5 Phlebotomy 6 Flu/Pneumococcal vaccinations 7 B12 injections 8 Stitch and clip removals / Simple dressings 9 ECGs 10 Maintain infection control standards Admin 1 Medical records summarising 2 Call and recall letters for nurse clinics 3 Ordering of stocks, supplies and stationary 4 Monitoring of vaccines and other drug stocks 5 Ordering health promotion literature and organising displays 6 Carrying out other admin duties that may be required Please note this job description could change as the needs of the practice and service changes., Specific responsibilities subject to appropriate training and supervision could include the following range. General 1 To provide a professional service to our multilingual diverse practice population using available resources including interpreters to aid effective communication. Clinical 1 New Patient Checks 2 Other Health Checks including blood pressure checks, urinalysis and height/weight etc for different groups of patients 3 Lifestyle advice including smoking cessation, weight management 4 Foot checks for Diabetic patients 5 Phlebotomy 6 Flu/Pneumococcal vaccinations 7 B12 injections 8 Stitch and clip removals / Simple dressings 9 ECGs 10 Maintain infection control standards Admin 1 Medical records summarising 2 Call and recall letters for nurse clinics 3 Ordering of stocks, supplies and stationary 4 Monitoring of vaccines and other drug stocks 5 Ordering health promotion literature and organising displays 6 Carrying out other admin duties that may be required Other 1 Maintain confidentiality at all times 2 Act as a chaperone, (after appropriate training), during intimate examinations as and when necessary in line with the practice chaperone policy documenting every occasion in the patients records using the practice chaperone template. 3 Attend and participate in practice meetings and communicate effectively outside of meetings 4 Maintain health and safety at all times Training 1 You will need to engage in ongoing training to learn the skills required of this developing role as well as mandatory training relevant to the practice team. Please note this job description could change as the needs of the practice and service changes.

• - General education (eg GCSEs) to grade C or above including literacy and numeracy skills
• - Willingness to do additional training & development to meet the needs of the position
Desirable
• - NVQ Level 2/3 Health and Social Care
Experience Essential
• - Experience of diverse communities
• - Experience of working in a caring role
• - Experience of working in the NHS
• - Experience of working in general practice
• - Experience of working in a team
• - Experience of a GP clinical system
• - Experience of working with computers
• - Experience of taking blood
Desirable
• see essential criteria
Person Specification Qualifications Essential
• - General education (eg GCSEs) to grade C or above including literacy and numeracy skills
• - Willingness to do additional training & development to meet the needs of the position
Desirable
• - NVQ Level 2/3 Health and Social Care
Experience Essential
• - Experience of diverse communities
• - Experience of working in a caring role
• - Experience of working in the NHS
• - Experience of working in general practice
• - Experience of working in a team
• - Experience of a GP clinical system
• - Experience of working with computers
• - Experience of taking blood
  
  Market Street Health Group is situated in Newham, one of the poorer areas of London. As a result, our patients tend to have more health needs and often make more visits to see their doctor than the average. We have a higher than average representation of the under 16s, the elderly and look after 3 Nursing/Care Homes. Newham has a very diverse population and as a practice we are one of the highest users of the local interpreting service.
We are one of the larger practices in Newham with over 13 thousand patients, 5 GPs, 3 GP Registrars, 1 Nurse, 3 Health Care Assistants and 2 Clinical Pharmacists. The clinical team is supported by the Practice Manager, a team of 8 Receptionists supervised by a Lead Receptionist, 2 Secretaries supervised by a Senior Secretary, a Medical Records Clerk, 2 Administrators and a Facilities Manager plus Apprentices.