Health and Wellbeing Advisor Team Leader

The role of the HWA Team leader is to lead the Health & Wellbeing team for the Brookside Group Practice/Earley+ PCN and to grow and develop the health and wellbeing offering of services to our patients. Providing non-medical support and help to patients who need to get their lives back on track. The Team Leader will also look at ways to develop the service both internally and externally with 3rd parties, voluntary sector and the community. The Team Leader will be responsible for having an overview of the teams work week by week, plus ensure the case loads are appropriately allocated depending on availability and specialisms including associated team members such as MIND Wellbeing worker, Care Co-ordinator(s) and Mental Health Practitioner., To be the main point of contact for the team

To lead team discussion and decision making

To monitor and help the team to develop their skills through training

To keep open channels of communication between team members and across the practice

To represent the team in meetings, internally, externally and with patients

To monitor and manage staffing (incl. annual leave requests, RTW forms) and patient demand levels

To monitor the teams timetables and daily tasks so all staff grow and develop in their role, plus ensure tasks are prioritised appropriately

To be part of the Practice induction process when relevant

To write or oversee any protocols, plus review them regularly (annually)

To assist in the team appraisal processes, Due to our size, we value communication and teamwork. We operate a strongly relational team structure and endeavour to listen well, encourage ownership and involvement and enable staff to grow in their individual development. We, therefore, spend a lot of time investing in team meetings and communication across the organisation. We are a member of Berkshire West Clinical Commissioning Group.

We have won the HSJ (Health Services Journal) Digital Award for our innovative work we've done to refine our triage processes and model of care.

Other key aspects of the Practice include:

Use of Anima to aid triage/consultation

Strong IT and systems including Emis Web, Accu-Rx, DXS, ANIMA Documents

Longstanding Training Practice with GP Registrars, Physician Assistants trainees and others

The Practice serves approximately 31,000 patients from our 4 surgeries in Earley, Lower Earley, Winnersh and Wilderness Road.