Health Records Assistant

An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Health Records team at the Newcastle upon Tyne Hospitals NHS Foundation Trust as a Health Records Assistant. The Health Records department is responsible for the running of the central Scanning Bureaus for the Trust. The department is looking for an individual to support the Health Records team within the Scanning Bureau, undertaking project work within the department.

• Interview Date Thursday 20 August 2026
• 37 Hours 30 Minutes/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy., You will work closely with colleagues, contributing to all work carried out within the department. This will involve working within the Scanning Bureau, working in the Health Records libraries and working on projects with the Office Managers., To provide an effective and efficient health records service that will deliver the timely availability of the health record to support patient care
• To manage the digitised data that forms part of the electronic patient record
• To provide an effective and efficient Scanning Bureau service that will include the preparation, scanning, validation and uploading of diverse document types
• To participate in the archiving process of the paper health record and any re-call
• To undertake the prompt processing of deceased patient paper health records
• To continue to develop and maintain competencies in all areas of work
  
  We are looking for an individual who are organised, flexible, enthusiastic and well-motivated to take on the role of a Health Records Assistant., To join our team, you must be committed to the delivery of a first-class administrative service. As well as having strong communication and interpersonal skills. Previous experience working within a Health Records setting is desirable, though not essential., NVQ Level 2 in appropriate subject (or on pathway) or equivalent experience
• Good Literacy and Numeracy skills
Desirable
• Microsoft Office Skills Training (MOST) qualification or IT qualification
Knowledge & Experience Essential
• Knowledge of Data Protection 2018/GDPR
• Knowledge of Confidential Issues
• Knowledge of NHS
Desirable
• Understanding of Medical Records Service
• Experience in a busy working environment.
• Telephone experience
• Operational knowledge of document scanning /hardware, Ability to communicate with members of the public, all staff and health care providers
• Organisational skills.
• IT skills in Windows based applications
Desirable
• IT skills/keyboard skills
Person Specification Qualifications & Education Essential
• NVQ Level 2 in appropriate subject (or on pathway) or equivalent experience
• Good Literacy and Numeracy skills
Desirable
• Microsoft Office Skills Training (MOST) qualification or IT qualification
Knowledge & Experience Essential
• Knowledge of Data Protection 2018/GDPR
• Knowledge of Confidential Issues
• Knowledge of NHS
Desirable
• Understanding of Medical Records Service
• Experience in a busy working environment.
• Telephone experience
• Operational knowledge of document scanning /hardware, Ability to communicate with members of the public, all staff and health care providers
• Organisational skills.
• IT skills in Windows based applications
  
  As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
With around 2 million contacts with patients every year, we deliver care from:
• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS. We also have offices at Regent Point in Gosforth and community sites.