Health & Housing Coordinator

Make a real difference to people's lives when they need it most. As a Health and Housing Coordinator, you will work alongside hospital discharge teams, patients, families and partner agencies to help people return home safely and maintain their independence. This is a varied and rewarding role where no two days are the same, combining problem-solving, partnership working and practical support to improve outcomes for vulnerable individuals across the community.,

• Support patients, families and carers to achieve safe and timely discharge from hospital.
• Assess barriers preventing individuals from returning home and coordinate practical solutions.
• Conduct home visits before and after discharge to assess safety and suitability.
• Work closely with health professionals, local authorities and community organisations to access the right support.
• Help prevent hospital admissions by supporting individuals in the community and attending A&E pathways where required.
• Maintain accurate records, manage cases effectively and ensure safeguarding concerns are acted upon promptly.
• Promote independence, wellbeing and positive outcomes for customers and patients.
  
  Experience supporting vulnerable people in a professional or voluntary capacity.
• A compassionate and empathetic approach with the ability to build trust quickly.
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
• Knowledge of housing-related support, welfare benefits, community services, home adaptations or independent living solutions.
• Excellent communication and IT skills, including Microsoft Office.
• A full driving licence, access to a vehicle for work purposes and the ability to travel across the locality.
• Commitment to safeguarding, confidentiality and delivering excellent customer service.
  
  When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included and empowered.
  
  This is a full time 15 month fixed term position working 35 hours a week and is based at Tunbridge Wells Hospital in Pembury.
What we offer
• Salary of 29,647
• Contributory pension scheme up to 10% matched contributions
• Life assurance of 4x annual salary (Terms and Conditions apply)
• 30 days annual leave in addition to bank holidays
• Two volunteer days per year
• 24/7 digital GP service and counselling helpline (including face-to-face sessions)
• Free annual eye test voucher and contribution towards glasses
• Enhanced maternity, paternity, and shared parental leave provision
• Flexible benefits scheme, including family friendly benefits and access to a discount portal
• Annual flu vaccinations