Health and Fitness Manager

As a Health and Fitness Manager in our Leisure team, you'll lead a high-performing fitness function that delivers outstanding member experiences while driving commercial success and community impact. You'll bring energy to the gym floor, inspire your team, and ensure our programmes truly make a difference. This is a role with purpose. You'll shape a positive, welcoming environment where people of all abilities can improve their health and wellbeing. By leading from the front and developing your team, you'll help create a space where members feel supported, motivated, and proud to be part of our community. What you'll do as a Health and Fitness Manager You'll be entrusted to:

• Lead, coach, and develop a team of Health and Fitness professionals, including coaches, personal trainers, and group exercise instructors
• Drive the delivery of a high-quality fitness service model, ensuring consistent standards and engaging member experiences
• Manage group exercise programming and budgets to deliver a commercially viable and inclusive offering
• Take ownership of personal training performance, including recruitment, revenue generation, and achieving income targets
• Oversee member onboarding, progress tracking, and retention through effective fitness programmes and engagement
• Maintain a safe, clean, and motivating gym environment that reflects brand standards
  
  A Level 2 Fitness Instructor qualification and Level 3 Personal Trainer qualification
• Proven experience leading or coaching teams within a fitness or leisure environment
• Strong commercial awareness, with experience driving revenue and achieving targets
• A passion for health, fitness, and delivering exceptional customer experiences
• The confidence to lead from the front, engaging members and inspiring your
  
  Serco have UK wide leisure contracts which include unique customers such as The National Water Sports Centre, Lilleshall National Sports Centre, Bisham Abbey and Basingstoke Aquadrome to name but a few! Our teams are hard-working, friendly and above all passionate about leisure and fitness!
We provide leisure services on behalf of community leisure trusts, local authorities, universities, and sporting associations such as Sport England. Our facilities include national sports complexes, outdoor activity venues, community leisure centres, gyms, swimming pools, water sports, tennis courts, golf courses, and conference centres. Our ultimate goal is to help people of all abilities and ages to maintain and improve their fitness levels. We do this by providing affordable access to a wide range of market leading sports and leisure facilities to support healthier and happier individuals across all segments of society. We do this by providing safe, welcoming spaces for people to enjoy their leisure time We have a genuine desire to work in partnership with public bodies and work every day to find solutions in the ever changing leisure landscape. https://www.serco.com/uk/sector-expertise/citizen-services/leisure-services