Health Care Support Worker

An exciting opportunity has arisen for an enthusiastic and compassionate Healthcare Support Worker to join our Breast Outpatient Service at Whipps Cross University Hospital.You will work as an integral member of the multidisciplinary breast team, supporting registered nurses and other healthcare professionals to provide safe, high-quality and person-centred care.Our patients may be attending the breast service at an uncertain and worrying time. We are therefore looking for someone who combines excellent practical skills with kindness, sensitivity and strongcommunication skills.This is an opportunity to become part of a specialist breast service where the HCSW has an important role in both the practical delivery of clinics and the experience of patients.We are particularly looking for someone who understands that small acts of kindness, reassurance and good communication can make a significant difference to patients attending a breast clinic., Working within your assessed competencies and under the direction of a registered healthcare professional, you will:o Welcome patients and support them throughout their outpatient journey.o Assist the nursing and medical teams during breast clinics and clinical procedures.o Prepare clinical rooms, equipment and procedure trolleys and help ensure clinics run efficiently.o Undertake delegated clinical observations and care within your level of competence.o Measure and record patients' height, weight and other relevant observations.o Recognise and promptly escalate concerns about a patient's physical or emotional wellbeing.o Provide compassionate support to patients who may be anxious, distressed or receiving difficult news.o Communicate sensitively with patients, relatives and carers.o Support infection prevention and control and maintain a safe, clean and welcoming clinical environment.o Clean and check clinical equipment in accordance with local requirements.o Accurately record
information and maintain patient confidentiality.o Work closely with nursing, medical, administrative and wider multidisciplinary colleagues.o Contribute to quality improvement, audits and the continued development of the breast outpatient service.

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.