Health Care Assistant - Medical Outpatients

Contributes to the delivery of outstanding patient care by: Demonstrating a caring approach to patients and relatives who attend the department and ensure that dignity and respect are maintained at all times. Maintaining a clean safe environment for our patients to receive care in. Ensuring confidentiality is maintained at all times.Using patient/carers feedback to implement improvements that positively impact their care. About us Our vision: Exceptional patient care provided by exceptional people. Our mission: To bring our people communities and partners together - providing patient care we can all be proud of. We all play a part in achieving this, by living up to the values we promise to our patients and each other., For more information regarding the role See person specifics and job description which is attached to the advert. Job description, For more information regarding the role See person specifics and job description which is attached to the advert.

We are looking for a dynamic supportive experienced individual to join the Medical Outpatient Team in a Healthcare Assistant role. The post holder will be required to work in a variety of Medical Outpatient settings including Suite 3, Suite 4, MDCU and Dermatology on a rotational basis,

• Educated to GCSE standard including Maths and English
• QCF/ NVQ level 2 healthcare related
• Care certificate
Desirable
• Health Related Training, First Aid, Moving & Handling, Food Handling.
• Venepuncture/ Cannulation trained
Experience Essential
• Experience of working as a HCA in a NHS Hospital Setting or GP Practice
• Understands the needs for confidentiality
• Understands and committed to providing high quality care to patients, relatives/ carers.
Desirable
• Experience working as HCA in an inpatient or outpatient setting.
• Relevant clerical experience
• Use of telephone in a busy environment, Able to demonstrate a caring approach to patients & relatives & works so that patients' dignity & respect is always maintained.
• Able to communicate routine information including observations effectively verbally & written to staff, patients/relatives.
• Able to prioritise own workload.
• Able to work under own initiative within boundaries of role.
• Demonstrates awareness of importance of working as part of a team.
Desirable
• Record patient observations
• Basic nursing skills
• Basic understanding of nursing practice & code of conduct
• Able to access Medway, Flexible in working across medical outpatient areas to support the service (early and late shifts) and there is an expectation for successful applicant to stay if clinics run over time
• Able to move (manual handling) patients & equipment e.g. patient hoists, commodes, wheelchairs etc.
• Able to deal with exposure to bereavement & 'difficult' patients & relatives
• Professional appearance/approach to work
• Good team member
• Caring Manner
• Adaptable to meet service needs
Demonstrates our proud to CARE values Essential
• Demonstrate Compassion, ambition, respect and encouragement