Head Waiter - HWSOF-Food & Beverage

fully focusing on the needs of our guests to ensure they experience personalised service and have a memorable time.

• Supervising and developing Food and Beverage Assistants.
• Taking the time to listen to the needs of our guests and building a natural rapport.
• Making knowledgeable suggestions and recommendations on dishes that our guests might enjoy.
• Ensuring tables are cleared and re-set promptly and efficiently.
  
  Providing high quality service and attention to detail comes naturally to you.
• Strong supervisorial and motivational skills.
• Excellent communication skills.
• The ability to remain calm whilst under pressure.
• A smart and professional appearance.
• You value being part of a team and supporting your colleagues.
• Most of all, you have an approachable, positive, and proactive manner.
• Experience in a similar role within a 5-star hotel is a significant advantage.
  
  Salary - £ 27,040 Plus Tronc Holiday - 28 days holiday, enhanced after 5 years of service. But there's more... Free meals on duty. Uniform offered and dry cleaned. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award. About us... Sofitel London Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates. A bit about what you will do... Head Waiters lead by example