Head Porter - FWP- Front Office
Fairmont Windsor Park, Bishopsgate, Surrey
Head Porter - FWP- Front Office
Salary not available. View on company website.
Fairmont Windsor Park, Bishopsgate, Surrey
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 21 May | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 56acea1f2b004f1e80822e7026db4453
Location ref: Bishopsgate, Surrey
Full Job Description
- Ensure that guests can be treated in a warm, friendly and efficient manner through a consistent commitment to training, both on and off the job.
- Prepare rotas, timesheets and manage holidays, considering occupancy and any large group movements, especially those with early or late arrivals and departures.
- Handle all luggage needs promptly and professionally.
- Stay knowledgeable about the hotel facilities, activities, promotions, and happenings in the local area to provide accurate information.
- Ensure timely delivery and collection of guests' packages, messages, and letters to and from their rooms.
- Manage the luggage storage room ensuring luggage is labelled and stored neatly.
Excellent communication and organisational skills. - Strong supervisorial and motivational skills.
- A smart and professional appearance.
- You value being part of a team and supporting your colleagues.
- Most of all, you will have an approachable, positive, and proactive manner.
- Experience in a similar role within a 5-star hotel is a significant advantage.
Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
Free meals on duty. - Uniform offered and dry cleaned.
- Complimentary on-site parking is available whilst on duty.
- Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties
- Introduce a friend scheme
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
Direct job link
https://www.jobs24.co.uk/job/head-porter-fwp-front-office-126870092