Head of Product

We are looking for two new experienced Heads of Product at JD Group: one for our omnichannel experience, and one for our multi-brand business area within the group.
As Head of Product, you will join us at a pivotal time, with the opportunity to be part of shaping and owning your area and delivering a portfolio of digital products in line with the ambitious strategic direction of JD Group.
You will lead and strengthen the capabilities of the team of Product Managers to achieve exceptional outcomes, working to increase the impact of our growing product function.
You will lead multiple product squads through their respective Product Managers.
You will set the vision, drive innovation, and ensure best practices across product development, acting as the key decision-maker for your domain, whilst ensuring cohesion and alignment with other areas of the customer experience.
This role will suit someone who is commercially minded with an equal interest in strategic work and team enablement, with a drive to work efficiently and collaboratively at scale. You will thrive in an ambiguous environment and will relish the opportunity to forge your own path.
This role reports directly to the Group Director of Product alongside a leadership team of several other Heads of Product and Product Design., Strategic Leadership & Vision: Define and champion the product vision for your portfolio, aligning with JD Group's strategic objectives.
Innovation & Best Practice: Drive a culture of innovation and embed product management best practices across the team.
Team Leadership: Lead, mentor, and develop a team of Product Managers, fostering collaboration and high performance.
Supplier & Partner Management: Build strong relationships with digital platform suppliers, negotiate commercial terms, and oversee performance.
Stakeholder Engagement: Influence and collaborate with senior business leaders, technical teams, and external partners.
Data-Driven Decision Making: Champion analytics and experimentation to validate hypotheses and improve product performance.

Proven Leadership Experience: Significant experience in senior product roles, ideally leading multiple product teams in a digital/ecommerce environment.
Strategic & Commercial Acumen: Ability to balance customer experience, technical feasibility, and commercial priorities.
Innovation Mindset: Track record of introducing innovative solutions and driving transformation.
Supplier Management Expertise: Strong experience managing external vendors and negotiating complex contracts.
Agile Expertise: Deep understanding of Agile methodologies and ability to scale practices across teams.
Exceptional Communication: Ability to influence at all levels and articulate complex concepts clearly.

KPIs & Success Metrics
Commercial and delivery metrics: Revenue impact, customer engagement, delivery timelines, and innovation benchmarks.
Leadership Competencies: Strategic thinking, stakeholder influence, talent development, and fostering innovation.

JD Sports is driving an ambitious global transformation to deliver best-in-class omnichannel experiences for our customers. As a leader in retail sports fashion, we partner with top-tier brands like Nike and Adidas and continue to expand our global footprint. Our Product function is central to this strategy, shaping the vision and execution of seamless digital experiences across all channels.

JD Group Values & Culture: Commitment to diversity, inclusion, and delivering exceptional customer experiences.
Career Development & Impact: Opportunities for growth and the strategic importance of the role within JD Group's global transformation.
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