Head of Private Dining and Events Mat Cover

commercial success. Why Work For Us:Competitive salary and performance-related bonusDiscretionary annual bonus (up to 5% of salary)Up to 40% store and restaurant discounts25 days holiday, plus a day off for your birthday and 5 additional wellbeing daysMatched pension scheme and excellent career development opportunitiesOpportunities to grow within a diverse and dynamic hospitality businessAdditional annual leave and recognition rewards for long service Key Accountabilities:Lead the Private Dining & Events operation, ensuring exceptional guest experiences from enquiry through to event deliveryDevelop and execute strategies to drive revenue growth across private dining, corporate events, and special occasionsBuild strong relationships with clients, ensuring a personalised and memorable experience for every eventCollaborate closely with culinary, operations, sales, and restaurant teams to deliver seamless eventsManage and develop a high-performing team, providing coaching, support, and

performance managementTake ownership of budgets, forecasting, labour costs, and profitability targetsEnsure all events are delivered in line with brand standards and operational excellenceOversee event planning processes, contracts, and operational logisticsIdentify and develop new business opportunities through networking and relationship buildingEnsure compliance with all company policies, health & safety regulations, and food safety standardsDrive a culture of outstanding service, teamwork, and continuous improvement We Expect the Successful Candidate to Have the Following Skills and Experience:Significant management experience within luxury hospitality, private dining, events, or premium restaurant operationsProven track record of delivering exceptional guest experiences and driving commercial performanceStrong leadership skills with experience managing and developing large teamsExcellent event planning and operational management experienceFinancial acumen with experience managing
budgets, forecasting, and cost controlsOutstanding communication and stakeholder management skillsStrong organisational skills with the ability to manage multiple priorities simultaneouslyA passion for hospitality, food, and delivering memorable experiencesExperience working within a premium or luxury guest-focused environmentKnowledge of health, safety, and food hygiene standards We are committed to developing your career and nurturing your talent, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We respect and embrace each other's differences to create a truly inclusive environment where everyone can thrive. In the last year alone, our people have been recognised and celebrated through industry awards for outstanding contributions to Retail, Hospitality, Customer Service, Technology, Visual Merchandising, and Community Engagement.

Head of Private Dining & Events Located in the heart of Piccadilly within our beautiful flagship store, this iconic central London destination offers guests a truly memorable experience. Surrounded by world-class shopping, restaurants, bars, and cultural landmarks, and just a short walk from Green Park Station, our Tea Salon is renowned for its exceptional hospitality, elegant surroundings, and quintessentially British dining experience. Set within the iconic surroundings of Fortnum & Mason, our Private Dining offer provides the perfect backdrop for exclusive dining experiences, celebrations, corporate entertaining, afternoon teas, and tailored events. We are currently looking for an experienced Head ofPrivate Dining & Events to lead this exciting area of the business. This is a fantastic opportunity for a hospitality professional with a passion for luxury service, events management, and team leadership to play a key role in delivering unforgettable guest experiences while driving