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Head of Membership and Marketing

The Association, City of London

Head of Membership and Marketing

£5720-£57200

The Association, City of London

  • Full time
  • Permanent
  • Onsite working

Posted today, 7 Nov | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: d311604608314bff814895ff27d27f9f

Location ref: City of London

Full Job Description

ACF is strengthening the way it serves foundations across the UK, and this role will help make its membership offer more relevant, visible and valuable.
Application Deadline
11/25/2026

Reporting to the Chief Operating Officer, you will lead ACF's membership and marketing function. You will shape how members experience ACF throughout their membership, from joining and onboarding to engagement and renewal, while strengthening recruitment, retention and the visibility of ACF's offer. You will bring together member insight, marketing activity, brand and CRM. Working across the organisation, you will help colleagues build strong member relationships and use evidence to improve services, communications and decisions. This is a strategic role with a practical focus: you will develop approaches and see them through. You will bring significant experience of membership marketing, including developing and delivering multi-channel campaigns. You will understand how to grow engagement and retention, use CRM and analytics to inform decisions, and turn organisational priorities into clear marketing plans. You will be an effective communicator, networker and relationship builder. You
will be a self-starter who enjoys working collaboratively across teams and influencing colleagues. A thoughtful, adaptable approach will help you balance strategic priorities with detail, competing demands and the resources available. If you are motivated by helping foundations work together for social good, we would be pleased to hear from you.
Location
London, EC4Y 0DS, minimum 2 days in office, inc. Wednesdays.
Working from
Hybrid
Remuneration
£57,200 FTE, plus a £5,720 annual employer pension contribution.
Hours
35.00 per Week

Direct job link

https://www.jobs24.co.uk/job/head-of-membership-marketing-127702321
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