Head of Lloyd's and London Market

Purpose Reporting to the Chief Commercial Officer, the Head of Lloyd's & London Market is responsible for developing McLarens' long-established reputation in the London market, managing existing relationships and seeking new opportunities in the general and specialty adjusting arenas. The role requires a wide knowledge of international markets and carries significant involvement with overseas teams, notably those from North America, as well as management responsibility for the wider London Market team. Key Accountabilities

• Lead and coordinate business efforts to protect and enhance McLarens' established reputation in the London Market
• Focus on continued development and expansion of the business's claim solutions for the London market
• Develop and execute regional strategic growth plans for the Lloyd's & London Market, collaborating with local adjusting teams, client services teams, senior leadership teams and London International team
• Develop and execute global specialty line strategic growth plans for the Lloyd's & London Market, collaborating with global specialty line heads
• Identify and capitalize on new business opportunities within the market to drive growth and increase market share
• Oversee the weekly activities of the Lloyd's and London Market team, ensuring efficient and effective exposure to the London Market
• Build and maintain strong relationships with key clients including underwriters, brokers, and other stakeholders within the Lloyd's and London markets
• Provide expert guidance and consultation to clients, ensuring high levels of satisfaction and client retention
• Monitor market trends, emerging risks, and competitive dynamics to inform strategic decisions and innovation within the business
• Effectively communicate market insights to the organisation, ensuring alignment and proactive response to market changes
• Effectively utilise the CRM system and drive usage through the team, monitoring team performance, leads, opportunities and client engagement
• Undertake projects and other ad hoc work as required
Experience and Qualifications
• Established Lloyd's and London Market personal reputation
• Wide knowledge of international markets, North America especially
• Excellent communication, presentation, organisational and personal skills
• A proven track record of building strong and trusted working relationships, externally and internally
• Strong stakeholder management with the ability to balance multiple deadlines
• A proven people manager
• Experience of using data reporting and analytical tools e.g., Power BI
• Personal pride and drive to deliver outputs on time, with a focus on quality and communication
Benefits
• Competitive salary and performance-related incentives
• Access to technical training, global knowledge-sharing and career growth opportunities
• Support to balance professional and personal life, including hybrid work and flexible schedule where applicable
• Opportunity to work with colleagues and clients across different countries
• Collaborative environment where your voice and contribution are valued
Equal Employment Opportunity Statement Our Company is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.


• Established Lloyd's and London Market personal reputation
• Wide knowledge of international markets, North America especially
• Excellent communication, presentation, organisational and personal skills
• A proven track record of building strong and trusted working relationships, externally and internally
• Strong stakeholder management with the ability to balance multiple deadlines
• A proven people manager
• Experience of using data reporting and analytical tools e.g., Power BI
• Personal pride and drive to deliver outputs on time, with a focus on quality and communication
  
  Competitive salary and performance-related incentives
• Access to technical training, global knowledge-sharing and career growth opportunities
• Support to balance professional and personal life, including hybrid work and flexible schedule where applicable
• Opportunity to work with colleagues and clients across different countries
• Collaborative environment where your voice and contribution are valued