Head of Growth - UK Personal Investing

The Head of Growth defines and delivers the growth strategy for Vanguard UK Personal Investing. Sitting within the Proposition function, the role leads insight-led, performance-driven initiatives to drive client acquisition, conversion, and long-term client growth, working closely across the business to deliver commercial outcomes aligned to strategy., Growth Strategy & Execution

• Own the end-to-end growth strategy for UK Personal Investing.
• Translate strategic priorities into measurable initiatives driving acquisition, conversion, retention, and growth.
• Monitor performance and adapt plans to maximise commercial impact.
Commercial Optimisation
• Partner with CX, Marketing, Data & Analytics, and Client Services to identify, test, and scale growth opportunities to optimise key commercial levers aligning activity to the financial plan
• Embed a culture of experimentation and continuous improvement.
Financial Planning & Forecasting
• Partner with Finance to forecast performance, model scenarios, and build investment cases where required
• Assess the commercial impact of risks, delays, and strategic trade-offs.
• Ensure growth plans align to financial targets and constraints.
Value Realisation & Change
• Work with Change Enablement to define consistant value frameworks, success metrics, and benefits tracking.
• Ensure growth initiatives deliver measurable, accountable outcomes.
Partnerships & Channel Growth
• Define and deliver the UK partnership proposition working closely with our European Strategic Partnerships team
• Identify and develop new opportunities to expand reach and market share.
• Work with Business Development and cross-functional teams to deliver scalable partnership journeys and propositions.
Market Insight & Competitor Intelligence
• Own a clear view of the UK personal investing market, client needs, and competitor propositions.
• Translate market and competitor insight into actionable growth opportunities
• Track competitor activity and market trends to anticipate risks and opportunities.
• Embed insight into growth planning, experimentation, and strategic decision-making.
Stakeholder Leadership
• Act as a senior leader within Proposition.
• Align and influence senior stakeholders across UK and European teams.
• Clearly communicate growth priorities, progress, and outcomes
  
  Senior experience in growth, commercial, or strategy roles, ideally in financial services or digital platforms.
• Proven delivery of acquisition, conversion, and client growth improvements.
• Strong data-driven optimisation capability and financial acumen.
• Experience operating in complex, matrixed organisations.
• Partnerships or channel growth experience desirable.
• Strong influencing and stakeholder leadership skills.
Leadership Profile
• Strategic and execution-focused
• Commercially driven and outcome-oriented
• Collaborative and influential
• Comfortable with ambiguity and change
• Passionate about improving client outcomes
Success Measures
• Delivery of acquisition and growth targets
• Improved conversion and funnel performance
• Measurable value realised from growth initiatives
• Successful development of partnership channels
• Accurate and effective commercial forecasting
  
  Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.