Head of Group Internal Communications & Engagement

Great communication connects people. Great leadership makes it matter. At Holland & Barrett, we're on a mission to make health and wellness a way of life for everyone. As we work towards our ambitious 2030 vision, we're looking for a Head of Group Internal Communications & Engagement to help shape how we connect, communicate and engage colleagues across our global business. This is an exciting opportunity to make a real difference. You'll work closely with our CEO, CPO and Executive team, shape how we bring our strategy and culture to life, and lead a talented team to create communications and experiences that build trust, inspire colleagues and help our business succeed. We're looking for someone who can think strategically, bring fresh ideas and isn't afraid to roll up their sleeves to make great things happen. What you'll be doing

• Shape and lead our Group Internal Communications & Engagement strategy, connecting colleagues across markets with our purpose, direction and priorities.
• Be a trusted adviser to our CEO, CPO & Executive team and senior leaders, bringing insight, creativity and the confidence to influence and challenge.
• Bring our strategy to life through compelling storytelling, leadership communications and experiences that create clarity, connection and pride.
• Help shape our culture, bringing our CARE values to life through colleague engagement, listening, recognition and meaningful moments.
• Lead communications and engagement for significant business change, helping colleagues understand what's happening, why it matters and what it means for them.
• Reimagine how we communicate, evolving our channels and embracing digital innovation, AI and colleague insights to improve engagement and impact.
• Lead and develop a high-performing, creative team, setting the direction while staying close to the work, personally shaping and delivering high-impact communications alongside your team.
  
  Significant experience leading internal communications and engagement in complex, multi-market organisations, ideally across frontline and office-based teams.
• The confidence, commercial understanding and judgement to influence, advise and constructively challenge senior leaders.
• Exceptional communication and storytelling skills, with the creativity to turn complex business priorities into messages that connect and inspire.
• Experience shaping culture, leading communications through organisational change and building high-performing teams.
• A creative, forward-thinking approach to communications, with the ability to move confidently between big-picture thinking and hands-on delivery, embracing innovation and using insight to improve impact.
  
  With over 150 years of experience, Holland & Barrett is one of Europe's leading health and wellness retailers. We combine trusted expertise with fresh thinking to make wellness simple, accessible and achievable for everyone.
We're building a business where colleagues can make a difference, grow and feel proud of what we achieve together.

Holidays
• 33 days, including bank holidays
• Holiday purchase scheme
Health & Wellbeing
• 24/7 Virtual GP access
• Private medical insurance - single cover
• Annual free at-home health testing kit (after 6 months' service)
• Access to our Employee Assistance Programme and a network of Mental Health First Aiders whenever you need support
Financial Wellbeing
• Workplace pension with 5% employer contribution
• Life assurance (2x salary, after 6 months' service)
Reward
• Annual Bonus (subject to company and individual performance) up to 20%
• £50 Colleague product allowance on Holland & Barrett products (after 6 months' service)
Lifestyle & Everyday Benefits
• Access to cashback and discounts from a wide range of retailers
• 25% colleague discount, available in store and online
• Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps
• Cycle to Work scheme
Ready to shape how our people connect, communicate and thrive? If you're a creative, commercially minded communications leader who loves bringing people together and making things happen, we'd love to hear from you.