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Head of FS Europe - Compression

SIEMENS ENERGY LIMITED, Newcastle upon Tyne

Head of FS Europe - Compression

Salary Not Specified

SIEMENS ENERGY LIMITED, Newcastle upon Tyne

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 9 Jun | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 5c213d3e849042b8bfa3097b12fc53ad

Full Job Description

  • Oversee and manage all field service activities across Europe, including installation, commissioning, maintenance, troubleshooting, of compressor installations.
  • Lead and support a regional team of field service engineers.
  • Ensure service quality, customer satisfaction, and compliance with safety and regulatory standards.
  • Develop and execute service strategies to improve performance, customer loyalty, and revenue.
  • Coordinate with regional sales and operations teams to align & forecast field activities with broader business goals.
  • Build strong relationships with customers, partners, and internal stakeholders to identify service opportunities and provide technical support.
  • Monitor and report on service KPIs, team performance, and regional service trends.
  • Drive continuous improvement and training initiatives for the service team.

    We are seeking an experienced and dynamic Regional Field Service Manager to lead and manage field service operations across region Europe for our compressor business, this includes normal Service activities, Modification and Upgrades and New compressor installations.
    • The successful candidate will be based in United Kingdom and possesses a strong technical background in compressors & compressor operations, excellent leadership capabilities, and a customer-focused mindset to drive operational excellence and Field Service growth in the region.,
  • Bachelor's degree in engineering or technology, business administration, or a related field.
  • 10+ years of relevant experience in service businesses (field service, repair operations, customer technical support) or equivalent.
  • Possesses and demonstrates a high degree of tact and professionalism and being capable of interacting with management peers, shop personnel and clients.
  • Strategic problem solver with the ability to translate business goals into actionable operational initiatives.
  • Strong analytical skills with the ability to assess training needs, evaluate current process and procedural effectiveness, and drive data-driven decision-making.
  • Strong understanding of turbo & reciprocating machinery principles, operations, and maintenance practices.
  • Ability to manage multiple assignments and experience at establishing priorities.
  • High attention to detail, strong organizational skills, ability to work under time constraints, good people skills, and a high degree of initiative.
  • Travel, as required both regionally and internationally, will be between approximately 10 - 25%.
  • Fluent in English; knowledge of additional regional languages is a plus
    • Preferred Experience
  • Previous work with a global compressor OEM or similar industrial equipment manufacturer.
  • Offshore experience.
  • Familiarity with regional regulatory requirements and safety standards.
  • Experience with ERP/service management systems (e.g., SAP, Salesforce)

    "We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow., At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
    • Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideoOur Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

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https://www.jobs24.co.uk/job/head-of-fs-europe-compression-125204674
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