Head of Fitness, Wellbeing & Mindfulness - Bristol

The Head of Fitness, Wellbeing & Mindfulness will oversee all wellness-related operations across the site, including the gym, racquets programme, yoga, pilates, recovery and mindfulness experiences.

You will be responsible for shaping a best-in-class wellbeing proposition that enhances both guest experience and commercial performance. This role combines operational leadership, team development, programming, guest engagement and strategic growth.

You will lead the wellbeing team to deliver exceptional experiences across all wellness touchpoints while continually evolving the offering in line with guest expectations, trends and business opportunities.

This is a highly visible leadership role requiring someone who is energetic, inspiring, commercially aware and deeply passionate about fitness and holistic wellbeing.

What there is to it

You will take ownership of the entire wellbeing operation and play a critical role in driving participation, guest satisfaction, team culture and commercial success across all wellness activities.

Reporting directly to the General Manager, you will work collaboratively with the wider management team to ensure wellness is fully integrated into the Mad Swans guest experience.

Key Duties & Responsibilities

Leading and developing the overall fitness, wellbeing and mindfulness strategy across the site

Overseeing daily operations across the gym, racquets, yoga, pilates and wellbeing activities

Creating innovative and engaging wellbeing programming for guests, members and events

Driving participation, revenue and guest engagement across all wellness offerings

Managing and inspiring a multi-disciplinary wellbeing team including instructors, coaches and wellness practitioners

Ensuring exceptional guest experiences across all fitness and wellbeing touchpoints

Maintaining high operational standards, safety procedures and presentation across all facilities

Monitoring business performance, utilisation and guest feedback to drive continuous improvement

Working collaboratively with other departments to create integrated guest experiences and wellness-led events

Identifying commercial opportunities including classes, memberships, retreats, workshops and partnerships

Leading from the front during busy operational periods and maintaining a visible presence across the site

Supporting recruitment, training and development of the wellbeing team

Ensuring all wellness activities align with the Mad Swans brand, culture and guest expectations

Keeping up to date with trends and innovations within fitness, recovery and holistic wellbeing

We are looking for a Head of Fitness, Wellbeing & Mindfulness who is:

An experienced fitness, wellness or leisure leader with strong operational management experience

Passionate about holistic wellbeing, guest experience and lifestyle hospitality

Commercially aware with experience driving revenue, participation and performance

Experienced in managing gyms, group fitness, racquets or wellness operations

A confident and inspiring people leader who can motivate and develop teams

Hands-on, energetic and highly operationally focused

Passionate about creating memorable guest experiences

Comfortable operating in a fast-paced and evolving hospitality environment

Proactive, organised and solutions-focused

A strong communicator with exceptional interpersonal skills

Experienced in developing wellness programming, classes or events

Someone who takes ownership and consistently delivers high standards

Interested in fitness trends, mindfulness, recovery and modern wellbeing concepts

Excited by being part of an ambitious and growing hospitality concept

Adaptable, resilient and comfortable balancing operational and strategic responsibilities

Ideally qualified in fitness, personal training, yoga, pilates or related wellness disciplines

This role would suit a passionate wellbeing professional who enjoys building experiences, inspiring teams and creating environments where guests can feel energised, restored and connected.

Mad Swans in the Mendips is located in Farrington Gurney near to Bristol & Bath.

Full Address: Marsh Lane, Farrington Gurney, Bristol, BS39 6TS.

Find out more about Mad Swans and what The Times had to say about our first opening at Mad Swans in the Mendips:

Can a cool new hotel near Bath really make golf fun for everyone?

Would you like to shape the future of fitness and wellbeing within one of the UK's most exciting lifestyle hospitality concepts?

We are now recruiting for an inspiring, commercially minded and operationally strong Head of Fitness, Wellbeing & Mindfulness to lead and evolve our wellness offering across gym, racquets, yoga, pilates and holistic wellbeing experiences.

This is a hands-on leadership role for someone who thrives in a fast-paced hospitality and leisure environment, understands how to create memorable wellbeing experiences, and knows how to balance exceptional guest engagement with commercial performance. We are looking for an energetic and agile operator who can motivate teams, develop innovative wellness programming and elevate every part of the guest wellbeing journey.

What we do

We are experts in our field, committed to creating boundary-pushing social spaces that spark meaningful connections through play in nature.

Mad Swans is a countryside hangout for mavericks. The unruly. The friendship groups you wish you were in. The families you want to hang out with. For evenings that go on forever. And weekends that become folklore. Come for a good time. Come for a long time. Come for a breath of fresh air. Whoever you are. Come as you are.

Social play spanning Padel Tennis, Pickleball, Darts, Shuffleboard and Golf gives guests the chance to explore one game or sample them all, across a few hours, a day, or a long weekend. We're all about great food, which is why we've teamed up with experts in their field to create two distinct dining experiences and endless ways to enjoy them. The Potting Shed proudly boasts a menu of refreshing takes on Brasserie classics while, in The Hangout, the focus is on shareable plates with no compromise on flavour. But wherever guests find themselves, from course to court, the meadow to the orchard, they're never far from a plate of something delicious to satisfy any craving. And, for evenings that go on forever, an Eco Cabin for the night is only a starlit walk through the wilderness away.

As our wellbeing offering continues to evolve, we are building experiences that help guests recharge, reconnect and feel their very best - from high-energy fitness sessions and racquet sports to restorative yoga, pilates and mindful wellness programming.

What we can do for you

We understand that there's more to life than work, which is why our roles are designed to allow exploration, from long-time passions to brand-new intrigues.

We believe that to be interested is to be interesting - that means industry-leading training within and outside of your specified job role. If you have a question, we want to provide you with the tools to answer it. As we make our start in the world, our team need to be able to wear a few different hats, which we treat as an opportunity, allowing you to take considered detours into topics of interest, in the pursuit of a broader, richer perspective.

And out of hours, our guests' playground is yours too. Enjoy the wide variety of green spaces, and the games they host, at an exclusive rate. You'll have the opportunity to get involved in all things Mad Swans, from padel lessons to cocktail workshops, after all, we want you to be as excited by our product as we are.

This is a full-time permanent position and will work any five days out of seven. Earnings for this role are circa 40,000- 45,000/annum depending on experience.

Location - this is an onsite role and will be located at Mad Swans in the Mendips, Marsh Lane, Farrington Gurney, Bristol, BS39 6TS.

Working Hours - shift times will vary throughout the week and will include early mornings, evenings and weekends in line with operational requirements and wellness programming.

Working Days - this role will work any five days out of seven and will involve working on weekends on a regular basis. Working hours will vary in line with the operating calendar and needs of the business., Please note, you must be eligible to work in the UK as we are unable to sponsor any work permits or visas.

What is in it for you

Tips & Service Charge

Free Parking

Free Employee Meal whilst on shift

Wage Stream - access your pay for hours worked before pay day

Employee Discounts on Food, Sports, Activities, Cabins and in the Retail Shop

Reward & Recognition Initiatives

Team Social & Well-being Activities & Events

Employee Referral Scheme Bonus

Mad Swans Water Bottle

Mad Swans Hoodie

Plant your own tree at Mad Swans