Head of Digital Operations & Infrastructure - Band 8c

This is a pivotal digital leadership role responsible for the planning, assurance, and secure delivery of all core digital infrastructure and user support services across Gloucestershire Hospitals NHS Foundation Trust, Reporting to the Director of Digital Operations (CTO), the post holder will manage the functions critical to the Trust's digital stability and resilience. The role requires proven strategic and operational leadership, focusing on translating the overarching digital strategy into executable technical roadmaps and maintaining world-class service standards.

This role is strategically balanced:

50% focused on Digital Service Delivery and Service Strategy: Owning the user experience, governance, continual service improvement, and strategic direction for the Service Desk, Telephony, IT Admin, and small project delivery.

50% focused on Core Infrastructure Strategy and Resilience: Leading the planning, architecture, security assurance, and technical evolution of Server, Data Centre, Network, and foundational Digital Solutions infrastructure.

The Head of Digital Operations & Infrastructure will ensure the underlying technology and support ecosystem is resilient, future-proofed, and fully compliant with national (NHS) and local governance requirements, enabling exceptional patient care and a productive staff experience

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.