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Head of Data & AI

Greggs Plc, Somervyl Way, North Tyneside

Head of Data & AI

Salary not available. View on company website.

Greggs Plc, Somervyl Way, North Tyneside

  • Full time
  • Permanent
  • Onsite working

Posted today, 26 Aug | Get your application in now to be one of the first to apply.

Closing date: Closing date not specified

Job ref: d042db0bed854c2e919ad79f1c884d81

Location ref: Somervyl Way, North Tyneside

Full Job Description

  • Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, This is a full-time role, however flexibility in this will be considered
  • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role
  • The base location for this role is Newcastle Upon Tyne, NE12 8EW
    • What you'll do AI strategy & transformation
  • Define and deliver Greggs' AI strategy, taking the business from AI experimentation to controlled, scalable and sustainable delivery, with agentic AI at the heart of the opportunity
  • Own and deliver the machine learning roadmap, business case and operating model for AI, securing Operating Board investment to deliver meaningful business outcomes
  • Identify, prioritise and scale AI opportunities across Greggs, embedding AI into the way the business operates and makes decisions
  • Act as a catalyst for change, helping colleagues across the organisation understand, adopt and maximise the value of AI
    • AI capability & governance
  • Lead and grow Greggs' AI capability, including AI Product, Data Science, AI Productivity and AI Governance
  • Establish the frameworks, governance and controls required to ensure AI is deployed responsibly, balancing innovation with appropriate risk management
  • Drive AI capability across the organisation through initiatives such as our AI Academy, AI Champions network and adoption programmes for knowledge workers
    • Data, analytics & decision intelligence
  • Provide leadership for Greggs' established Data Platform, Business Intelligence, Data Science and Analytics teams, ensuring reliable, scalable and trusted data services
  • Continue the evolution of Greggs' Databricks platform and analytics capability, helping the business become increasingly insight and decision-led
  • Ensure data foundations, governance and reporting capabilities support the organisation's wider AI ambitions
    • Master Data & business enablement
  • Lead Greggs' Master Data function, maintaining high-quality, trusted data that supports operational excellence and strategic decision making
  • Oversee the Business Analysis and business-aligned delivery teams, ensuring a clear link between business challenges, AI opportunities and measurable outcomes
  • Work closely with technology, product and business leaders across functions including Retail, People, Property, Finance, Supply Chain and Commercial to shape priorities and deliver value
    • Leadership
  • Build and inspire high-performing teams, creating a culture of innovation, collaboration and continuous improvement
  • Act as Greggs' leading voice on Data and AI, influencing stakeholders at all levels and helping shape the future direction of the business
  • Be passionate about the opportunities that are ahead for us

    This is a rare opportunity to build on our existing foundations and lead a new AI capability within a major UK consumer brand, not manage an existing one. We're looking for a strategic leader who can translate AI potential into business value, drive organisation-wide change, and influence at the highest levels and demonstrate:
  • A credible and influential leader, confident operating at Executive and Operating Board level, to secure alignment, sponsorship and commitment
  • An exceptional stakeholder manager, able to collaborate and build strong partnerships across business functions to shape priorities and drive change
  • A People-focused leader, experienced in developing high-performing teams, fostering innovation and embedding new ways of working
  • Deep, hands on experience of agentic AI, machine learning and AI deployment in production environments, ideally including building an AI or Data Science capability from the ground up
  • A proven track record of developing compelling business cases, securing Board-level investment and translating AI strategy into measurable business outcomes
  • Comfortable acting as the organisation's leading voice on AI and data, influencing senior stakeholders across a large and complex business.
  • Demonstrable experience leading business transformation and embedding new ways of working through technology and AI
  • Significant leadership experience within a large-scale Data, Analytics and/or AI function in a consumer-facing, retail, hospitality or FMCG environment
  • Strong understanding of modern cloud data platforms (such as Databricks), business intelligence, data governance and master data management
  • Experience building, scaling and leading high-performing teams, including creating entirely new capabilities and functions
  • Proven ability to work effectively with technology, engineering and product teams to deliver strategic business objectives

    We have an exciting opportunity for a Head of Data and AI at Greggs.
    • We're looking for someone who will be instrumental in evolving our strategy to embed in Greggs, the AI capability to take us to the next stage. Together with the IT & Business Change Director, you will define and deliver Greggs' AI strategy and enable agentic AI as a core part of how the business operates.

    Leading the evolution of data, analytics and decision-making capabilities, you will drive organisation wide adoption, deliver measurable business value, and help create a truly AI enabled culture across Greggs. We can offer:
  • Management Bonus Scheme which is worth up to 30% of your salary
  • Pension scheme with matching employer contributions up to 7%
  • Company car or car allowance
  • Colleague discount, up to 50% off our own-produced products
  • Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year
  • 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day
  • The opportunity to purchase additional annual leave twice a year
  • Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate
  • Private Medical Insurance which is free for you and subsidised for your dependants
  • Income Protection should you become unable to work due to long-term sickness
  • Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary
  • Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family
  • Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support
  • Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers
  • Career progression and learning and development opportunities

Direct job link

https://www.jobs24.co.uk/job/head-of-data-ai-127255684