Head of CSI

This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time. We are seeking an experienced and accomplished senior-level project leader to join our UK&I Project team and play a pivotal role in delivering a key infrastructure project for one of our government clients. This role will provide strategic leadership across a complex, multi-faceted programme, ensuring delivery aligns with both organisational and client objectives., We are seeking a leader who can set clear project vision, manage senior stakeholders, and drive high-value outcomes through effective governance, financial control, and risk management. Acting as the key link between executive leadership and delivery teams, the role focuses on strategic oversight rather than day-to-day project management.,

• Define the strategic direction for large-scale projects and programmes, translating business objectives into actionable delivery plans
• Provide executive-level oversight across multiple interlinked projects, ensuring alignment with client and corporate priorities
• Act as the primary liaison between executive leadership, sponsors, clients, and project teams
• Oversee resource allocation, interdependencies, and programme governance structures
• Lead stakeholder management, escalation, and executive reporting, including progress updates and briefings
• Manage programme budgets, funding approvals, cost forecasting, and financial controls
• Identify, assess, and mitigate delivery, commercial, and compliance risks
• Lead, mentor, and develop project managers and functional leads, fostering high-performing teams and a culture of accountability
  
  Bachelor's degree in Business Administration, Project Management, Engineering, or a related discipline
• Master's degree or MBA - preferred
• PMP - preferred; PRINCE2 and Agile certifications advantageous
• Fully conversant with SAFE 03 and SAFE 04 standards
• Fully conversant with relevant fire safety and building safety legislation, including:
• Regulatory Reform (Fire Safety) Order 2005
• Fire Safety Act 2021
• Fire Safety (England) Regulations 2022
• Building Safety Act 2022
• Fire Risk Assessments, means of escape, fire doors, emergency planning, training, and equipment maintenance
• Experience in project or programme management
• Some leadership experience delivering large-scale, cross-functional projects
• Proven experience managing budgets exceeding £10m
• Proven track record delivering construction contracts through various procurement routes
• Strong knowledge of UK construction frameworks, regulatory requirements, and NEC4 contracts
• Strong commercial awareness and market insight
• UK driving licence with flexibility to travel as required
  
  ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing Please click on the following link for more information on this role: If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link