Head of Continual Service Improvement

Head of Continual Service Improvement

The closing date is 29 June 2026

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Job summary

This is a unique and high-impact leadership opportunity to shape how digital services are delivered across Nottinghamshire Health Informatics Service and our wider health and care partners. As Head of Continual Service Improvement, you will lead the development and delivery of a strategic improvement agenda that drives high-quality, efficient and user-focused services.

Working at the heart of a large, multi-ICS shared service, you will partner with clinical, operational and digital leaders to redesign services, embed a culture of continuous improvement, and ensure measurable outcomes that enhance user experience and support better patient care. You will play a visible senior leadership role, using data, insight and structured improvement approaches to remove barriers, deliver change and build capability across the organisation.

NHIS offers a rare opportunity to make a system-wide impact. Supporting over 28,000 users across more than 420 sites, we are a key enabler of digital transformation across the Derbyshire, Lincolnshire and Nottinghamshire Cluster. You will be joining a collaborative, forward-thinking organisation with a strong commitment to innovation, partnership working and delivering tangible benefits for staff, services and patients.

If you are an experienced senior leader in service improvement and transformation, this role offers the platform to influence at scale, shape strategic direction, and make a meaningful difference to health and care outcomes.

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Details

• Date posted 15 June 2026


• Pay scheme Agenda for change


• Band Band 8c


• Salary £79,504 to £91,609 a year per annum


• Contract Permanent


• Working pattern Full-time


• Reference number 214-NHIS-8035837


• Job locations King's Mill Hospital, Mansfield Road, Sutton in Ashfield, NG17 4JL, United Kingdom

Employer details

Employer name Sherwood Forest Hospitals NHS Foundation Trust

Address King's Mill Hospital, Mansfield Road, Sutton in Ashfield, NG17 4JL, United Kingdom

Employer's website

Employer contact details

For questions about the job, contact:

Director of NHIS Jaki Taylor

Email jaki.taylor1@nhs.net

Phone

Supporting documents

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This is a unique and high-impact leadership opportunity to shape how digital services are delivered across Nottinghamshire Health Informatics Service and our wider health and care partners. As Head of Continual Service Improvement, you will lead the development and delivery of a strategic improvement agenda that drives high-quality, efficient and user-focused services.

Working at the heart of a large, multi-ICS shared service, you will partner with clinical, operational and digital leaders to redesign services, embed a culture of continuous improvement, and ensure measurable outcomes that enhance user experience and support better patient care. You will play a visible senior leadership role, using data, insight and structured improvement approaches to remove barriers, deliver change and build capability across the organisation.

NHIS offers a rare opportunity to make a system-wide impact. Supporting over 28,000 users across more than 420 sites, we are a key enabler of digital transformation across the Derbyshire, Lincolnshire and Nottinghamshire Cluster. You will be joining a collaborative, forward-thinking organisation with a strong commitment to innovation, partnership working and delivering tangible benefits for staff, services and patients.

If you are an experienced senior leader in service improvement and transformation, this role offers the platform to influence at scale, shape strategic direction, and make a meaningful difference to health and care outcomes., We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here