Head of Content Strategy

Head of Content Strategy

Date: 2026-09-11T00:00:00

Location: Worcester, Worcestershire, GB, WR1 3

Application Deadline: 2026-10-10T15:32:04.443

Background

Agilio Software Group is a leading UK healthcare operations software provider, delivering integrated, mission-critical solutions that support primary care, dental, pharmacy, hospital, and veterinary organisations. With ambitious growth plans underway, we are looking for talented individuals to join us on this exciting journey.

The Role

Agilio's content is central to how we support healthcare professionals, improve clinical quality, and deliver trusted products across Primary Care, Dental, Hospital, and SME markets. It also underpins growth, supports expansion into new sectors and geographies, and is increasingly important to how we use AI.

The Head of Content Strategy leads a single, unified content team spanning all sectors. The role sets strategy, governance, and the operating model, and is accountable for content across all clinical and compliance activities. It is a part-time, strategic leadership role (approximately 0.4-0.5 FTE).

The aim is to make Agilio's content structured, modular, and reusable, so it can be adapted quickly across sectors and geographies, and is clinically credible, high quality, commercially strong, and AI-ready.

Key Responsibilities

Vision & Strategy

• Own and deliver Agilio's cross-sector content strategy, ensuring content is structured, modular, and reusable across sectors, geographies, and customer types.


• Ensure the same core content can support learning, in-product guidance, compliance workflows, and AI features.


• Make it easier and faster to adapt content for new markets, sectors, and products.


• Set a multi-year innovation agenda (AI, structured content, new learning formats) supporting sector expansion and international growth.

Team & Operating Model

• Lead a single, unified content team, line managing the Senior Editor (Informational Content), Senior Editor (Learning Content), and Content Ops Manager.


• Operate at approximately 0.4-0.5 FTE, holding strategy, priorities, and escalations while the day-to-day ownership sits with the Senior Editors.


• Support content producers, fostering broader skills and clear progression pathways.


• Champion practical use of AI tools to support the team, helping create and quality-check content effectively, with hands-on content creation central to every role.

Content Governance & Quality

• Embed a single governance framework for clinical and learning content, building on existing Primary Care and Dental frameworks.


• Ensure consistency, clinical accuracy, and regulatory compliance across all content types, platforms, and jurisdictions, with auditability, traceability, and versioning at scale.


• Maintain Agilio's reputation for high-quality, trusted, evidence-based content.

Clinical Leadership & Expertise

• Oversee the SME clinical lead pool (Primary Care, Dental, and emerging-market leads), responsible for clinical, quality, academic, and accreditation requirements.


• Support external clinical and professional relationships, with clinical leads owning them.

Content Estate & Production

• Maintain an overview of existing content across products, identifying reusable content and areas of value.


• Improve production processes, reducing unnecessary steps and duplicated efforts.


• Own core content standards, frameworks, templates, and ways of working.

Innovation & AI

• Ensure content is well structured and tagged for AI features and tools.


• Explore AI-assisted creation and new content formats, using insights to measure impact and inform strategy.

Cross-Functional & External Collaboration

• Partner with the Head of Product and Engineering to align content strategy with the roadmap and influence tooling and workflow improvements.


• Work with Managing Directors as business stakeholders, integrating their input while maintaining content ownership.


• Provide strategic guidance to Sales, Customer Success, and Marketing regarding content offerings and sector insights.

Commercial & Customer Impact

• Support commercial goals through content packaging, bundling, and cross-selling.


• Demonstrate value and ROI of content investments, ensuring compliance with customer and regulatory needs.

Essential Experience & Skills

• Content Strategy & Leadership


• Digital Learning & E-Learning Expertise


• Content Governance & Quality Assurance


• Team Leadership


• Stakeholder Management & Influencing


• AI & Content Innovation

Additional Information

Job Type: Remote, part-time strategic leadership role (18.75 hours per week). Flexible working pattern across 2-3 days per week.

Salary: £45,000-£50,000 per annum, dependent on skills and experience.

Benefits include:

• Income Protection


• Life Assurance


• Enhanced pension


• Health Cash Plan


• 28 days annual leave + bank holidays (pro-rata for part-time employees)


• Sick pay scheme


• A range of flexible benefits via our Agilio Flex portal

If you feel you have what it takes to join our team, we look forward to receiving your application!

#s1-Gen

Background:Agilio Software Group is a leading UK healthcare operations software provider, delivering integrated, mission-critical solutions that support primary care, dental, pharmacy, hospital, and veterinary organisations. With ambitious growth plans underway, we are looking for talented individuals to join us on this exciting journey. The Role:Agilio's content is central to how we support healthcare professionals, improve clinical quality, and deliver trusted products across Primary Care, Dental, Hospital and SME markets. It also underpins growth, supports expansion into new sectors and geographies, and is increasingly important to how we use AI. The Head of Content Strategy leads a single, unified content team spanning all sectors. The role sets strategy, governance and the operating model, and is accountable for content across all clinical and compliance activity. It is a part-time, strategic leadership role (approximately 0.4-0.5 FTE). The aim is to make Agilio's content
structured, modular and reusable, so it can be adapted quickly across sectors and geographies, and is clinically credible, high quality, commercially strong and AI-ready. Key Responsibilities: Vision & StrategyOwn and deliver Agilio's cross-sector content strategy, so content is structured, modular and reusable across sectors, geographies and customer typesEnsure the same core content can support learning, in-product guidance, compliance workflows and AI featuresMake it easier and faster to adapt content for new markets, sectors and productsSet a multi-year innovation agenda (AI, structured content, new learning formats) that supports sector expansion and international growthTeam & Operating ModelLead a single, unified content team, line managing the three roles that run it day to day: Senior Editor (Informational Content), Senior Editor (Learning Content) and Content Ops ManagerOperate at approximately 0.4-0.5 FTE, holding strategy, priorities and escalations while day-to-day ownership
sits with the Senior EditorsSupport content producers across the team, with people focusing on informational or learning content while building broader skills and clear progression pathwaysChampion practical use of AI tools to support the team, helping people create and quality-check content more effectively, with hands-on content creation remaining central to every roleContent Governance & QualityEmbed a single governance framework for clinical and learning content, building on existing Primary Care and Dental frameworksEnsure consistency, clinical accuracy and regulatory compliance across all content types, platforms and jurisdictions, with auditability, traceability and versioning at scaleMaintain Agilio's reputation for high-quality, trusted, evidence-based contentClinical Leadership & ExpertiseOversee the SME clinical lead pool (Primary Care, Dental, and any new emerging-market leads), who own the clinical, quality, academic and accreditation requirements for their areas, including
learning-pathway accreditationEnsure clinical experts are supported by standardised agreements and producer-led project administration, rather than carrying operational load themselvesSupport external clinical and professional relationships (e.g. NICE, NHS England) as needed, with the clinical leads owning themContent Estate & ProductionKeep a clear view of Agilio's existing content across products (iLearn, CKS/Prodigy, Vet, Pharmacy, BSA and others), identifying what can be reused and where it adds most valueImprove how new courses and sector or country content are produced, reducing unnecessary steps and duplicated effortOwn core content standards, frameworks, templates and ways of working through Content OpsInnovation & AIEnsure content is well structured and tagged so it is ready to support AI features and toolsExplore AI-assisted creation and new content formats, using insight to measure impact and guide strategyCross-Functional & External CollaborationPartner with Head of
Product and Engineering to align content strategy with the roadmap and influence tooling and workflow improvements (authoring tools, SCORM, platform enhancements) across iLearn, Clarity and other platformsWork with the Managing Directors (Primary Care, Dental, Emerging Markets) as business stakeholders, taking their priority input while retaining ownership of content roles and directionProvide strategic guidance to Sales, Customer Success and Marketing on content offerings, sector insight and positioningCommercial & Customer ImpactEnsure content supports commercial goals, including packaging, bundling and cross-sell, and removes barriers to growthShow the commercial value and return on content investment, and ensure content meets evolving customer and regulatory needs Essential Experience & Skills:Content Strategy & LeadershipDigital Learning & E-Learning ExpertiseContent Governance & Quality AssuranceTeam LeadershipStakeholder Management & InfluencingAI & Content