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Head of Colleague Success & Capability

HSBC Group, Leeds

Head of Colleague Success & Capability

Salary not available. View on company website.

HSBC Group, Leeds

  • Full time
  • Temporary
  • Onsite working

Posted 4 days ago, 2 Jun | Get your application in now to be included in the first week's applications.

Closing date: Closing date not specified

Job ref: dfa562b2e6e74eb1a1ff17b822eb448b

Location ref: Leeds

Full Job Description

Head of Colleague Success & Capability


Location: Leeds, West Yorkshire, UK, LS1 3


Posting date: 2026-05-31T00:00:00


Application by: 2026-08-30T03:00:51.573


Employer: HSBC


Summary: HSBC is seeking a Head of Colleague Success for a 9-12 month Fixed Term Contract in Leeds. This role involves leading the Academy and Helpdesk teams, defining strategic direction, and enhancing colleague support in the UK Contact Centre. The ideal candidate will possess proven leadership in customer service, have a strong ability to develop future-focused strategies, and a track record of inspiring diverse teams. A competitive pay and benefits package, including private healthcare and a contributory pension scheme, is offered.


Job reference: #J-18808-Ljbffr


#s1-Gen

HSBC is seeking a Head of Colleague Success for a 9-12 month Fixed Term Contract in Leeds. This role involves leading the Academy and Helpdesk teams, defining strategic direction, and enhancing colleague support in the UK Contact Centre.The ideal candidate will possess proven leadership in customer service, have a strong ability to develop future-focused strategies, and a track record of inspiring diverse teams. A competitive pay and benefits package, including private healthcare and a contributory pension scheme, is offered.
#J-18808-Ljbffr

Direct job link

https://www.jobs24.co.uk/job/head-of-colleague-success-capability-126921982
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