Head of Bus Partnerships and Performance

Are you ready to shape the future of public transport across the West of England? We are seeking an exceptional leader to become our next Head of Bus Partnerships and Performance-a pivotal role at the heart of delivering the Mayor's transport vision and enhancing the bus network for communities across the region. You will drive a high-performing, fully integrated public transport system, using data-driven insights, strong partnerships, and a commitment to continuous improvement. In this influential senior leadership role, you will take responsibility for monitoring and improving network performance, analysing punctuality, reliability, accessibility, and the overall quality of services. You will also lead procurement and management of bus service contracts, ensuring value for money and delivering positive outcomes for passengers and operators. Success in this role relies on outstanding stakeholder management. You'll work with unitary authorities, operators, politicians, community groups, and senior leaders to foster a genuine 'One Team' culture across the network. As the principal advisor to transport strategy, capital delivery and operational teams, you will champion innovation and user-focused design in every aspect of service development. You will represent the Combined Authority at senior forums, deputise for the Director of Bus Operations, and manage budgets for contracted services, concessionary fares and community transport. Leading and developing a multidisciplinary team, you will set high expectations, build capability and drive meaningful change. If you are a confident, collaborative leader with a passion for improving public transport and delivering high-quality services for communities, we'd love to hear from you., If you have an accessibility need, disability, condition or need any additional support that means you might require changes to the application or recruitment process (for example, you might need to submit your application in a different format), please get in touch with our Resourcing Team at Resourcing@westofengland-ca.gov.uk. We are here to assist and accommodate your needs.

We believe in fostering a culture of continuous learning and development, empowering you to thrive in your career. We prioritise your growth and success by providing a diverse range of learning and development opportunities. Our goal is to keep you motivated, equipped with essential skills, and confident in delivering excellent services.

Alongside the opportunity to lead change, drive strategic initiatives, and make a real difference in the West of England, we offer an excellent benefits package including:

• 26 days annual leave, plus bank holidays, rising to 31 days after 5 years continuous or reckonable service. There is also the option to increase your annual leave with our annual leave purchase scheme.
• 1 day of paid leave each year to volunteer
• Local Government Pension Scheme with an employer contribution of 13.7%
• Flexible, family friendly and hybrid working options to ensure you achieve the best work/life balance and career goals. We follow a hybrid working model with typically 2 or 3 days in the office each week
• Reduced bus fare travel across the West of England
The West of England is an amazing part of the world to live and work. We are based in a new bright and airy office, with all the latest technology, close to Bristol Temple Meads Train Station., The salary for this role is £72,424 to £79,895. This is the full-time equivalent salary, and will be pro-rata for part-time. We advertise salary ranges for job roles, with new appointments for external candidates typically starting at the lowest salary point. In exceptional cases, where higher skill levels or experience are applicable, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees.