Head Housekeeper
Grantley Hall, Risplith, North Yorkshire
Head Housekeeper
£3400
Grantley Hall, Risplith, North Yorkshire
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 12 Oct | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: cd342651bd814650bb068a5299a1dfcc
Location ref: Risplith, North Yorkshire
Full Job Description
- Lead, motivate and develop a diverse team of housekeepers, ensuring clear communication, active listening to ideas and opinions, and a balanced approach to workload distribution.
- Uphold and continuously improve cleaning standards, guaranteeing every guest area meets the high standards expected by our clientele.
- Manage inventory, procurement and budgeting for all housekeeping supplies, demonstrating accountability and transparency in financial stewardship.
- Collaborate closely with front-of-house, maintenance and events teams to ensure seamless service delivery and a cohesive guest experience.
- Implement health, safety and environmental policies in line with UK regulations, promoting a safe and honest workplace.
- Drive continuous improvement initiatives, encouraging curiosity and boldness in adopting new techniques, technologies and sustainable practices.
- Monitor guest feedback and respond promptly, reinforcing our customer commitment and putting the guest's needs at the forefront of every decision.
- Prepare regular reports on performance, occupancy trends and quality audits, providing clear and honest communication to senior management.
Proven experience (typically 5+ years) in senior housekeeping roles within luxury hotels, country houses or comparable hospitality settings in the United Kingdom. - Strong leadership and people-management skills, with a track record of fostering collaboration, diversity and a supportive team culture.
- Excellent organisational abilities and a keen eye for detail, ensuring high standards are consistently met.
- Demonstrated accountability and honesty in managing budgets, inventories and staff performance.
- Effective communication skills, both written and verbal, with the ability to listen to and act on feedback from staff and guests.
- Bold, curious mindset with a passion for continuous improvement and innovation in housekeeping practices.
- Knowledge of UK health, safety and environmental regulations relevant to hospitality housekeeping.
- Customer-focused attitude, consistently putting the guest first and delivering exceptional service. The following content displays a map of the jobs location - Grantley Hall
Direct job link
https://www.jobs24.co.uk/job/head-housekeeper-127573198