Head Barista

An exciting opportunity to join a leading organisation within the Formula One industry as a Head Barista, overseeing a premium bistro coffee offering within a modern operations environment. You will be part of a skilled and professional catering team, working in a brand-new, state-of-the-art bistro and terrace, with a strong focus on delivering exceptional service and quality. What you'll be doing

• Delivering outstanding customer service in a fast-paced coffee service environment
• Leading the day-to-day barista operation and maintaining high standards
• Preparing and serving high-quality coffee and beverages to brand standards
• Engaging with customers, handling requests, and exceeding expectations
• Driving sales through product knowledge and upselling techniques
• Operating the till, handling payments, and maintaining accuracy
• Monitoring and displaying promotional materials effectively
• Gathering customer feedback and supporting continuous service improvement
  
  Previous experience as a Barista, ideally in a leadership or senior role
• Strong customer service skills with a friendly and professional approach
• Excellent knowledge of coffee preparation and products
• Ability to work efficiently in a fast-paced environment
• Confidence in upselling and maximising sales opportunities
• Good communication and teamwork skills
• A proactive, can-do attitude with attention to detail
• Flexibility and a commitment to maintaining high standards
  
  Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
  
  We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families