Guest Services Receptionist
Mitie Group plc., Castlebaynard, City and County of the City of London
Guest Services Receptionist
Salary not available. View on company website.
Mitie Group plc., Castlebaynard, City and County of the City of London
- Full time
- Permanent
- Onsite working
Posted today, 7 Nov | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: 257c3dcee3e1474d9508f8965c783030
Location ref: Castlebaynard, City and County of the City of London
Full Job Description
Be part of the Guest Services Team in Puddle dock!
We are seeking a friendly, professional, and well-presented Guest Services Receptionist to join our Mitie team in partnership with Network Rail. In this role, you will play a key part in creating outstanding experiences for visitors, colleagues, and customers while maintaining a welcoming, safe, and professional environment.
Do you love providing excellent customer service and putting customer and clients at the front of all you do?
Network Rail, 1 Puddle dock, London, EC4V 3DSMonday - Friday 0800 - 1700£14.80 an hour
Day to day duties will include:
-To sign in visitors, issuing the health and safety brief, answering and solving telephone queries and booking meeting rooms for our clients if required.
-Effective management of administrative and data driven tasks such as but not restricted to; monthly visitor figures, no show report, meeting room data, using onsite Condeco booking system, stock take of audio-visual equipment, internal auditing and staff passes report.
-Responding to the Reception Inbox making sure all emails are replied to in a timely manner.
-Maintain up to date health and safety folders, with direction from the regional Guest Services Manager.
-Co - ordinate and support with the general running's of the building and support adhoc tasks with other service lines on site.
-Promote a culture of safety, security and wellbeing while delivering outstanding customer service.
-Identify opportunities to continually enhance the guest and employee experience.
We're looking for someone who genuinely enjoys working with people and takes pride in delivering exceptional service.
You'll have:
-Experience in hospitality, front of house, customer service or reception environments.
-A passion for creating positive experiences and memorable moments.
-Excellent communication and relationship-building skills.
-A naturally warm, confident and professional approach.
-Confidence using Microsoft Office and workplace technology.
-A proactive mindset with a willingness to take ownership and solve problems.