Guest Services / Reception

stationery hubs, vending areas, and consumables within allocated spaces.Provide hospitality support and clear-down services in line with hygiene and legislative standards.Assist with onboarding and induction support for new building users.Provide access to new employees via a card access systemReport faults, maintenance issues, and service concerns promptly to the relevant teams.Promote site rules and support customers in following building procedures and safety requirements.Build positive working relationships with customers, contractors, colleagues, and stakeholders.Support continuous improvement initiatives to enhance the overall customer experience.Provide flexible support across facilities services, including occasional cleaning duties when required.What you'll bring:Excellent customer service and interpersonal skills with the ability to communicate confidently at all levels.A proactive, positive, and can-do attitude with a strong focus on customer satisfaction.Strong organisational

and multitasking abilities in a fast-paced environment.Ability to work independently using initiative, as well as collaboratively within a team.Good IT skills and confidence using workplace technology and office systems.Attention to detail and commitment to maintaining high service standards.Resilience and adaptability when managing changing priorities and customer needs.Professional, reliable, and trustworthy approach to all responsibilities.Problem-solving skills with the ability to identify issues and escalate appropriately.Flexible and hands-on approach to supporting facilities and workplace operations.Why Sodexo?:Working with Sodexo is more than a job; it's a chance to be part of something greater.Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions.Thrive in your own way.We also offer a range of perks, rewards and benefits for our colleagues and their families:Unlimited access to an online platform offering

Part time25 hours per week07:00am - 12:00pm£13.45 per hourFree parkingOpportunities for career developmentPlus our Sodexo employee benefits packageGuest Services/ReceptionYork - Part timeOperational excellence begins with you.At Sodexo, we're passionate about our people.We know that our teams are the key to delivering exceptional service and creating quality experiences for our clients, customers, and employees. Build a name with big-name businesses.What you'll do:Deliver a professional and welcoming 5-star customer service experience to all building users and visitors.Act as the first point of contact in a receptionist role for facilities support, resolving queries efficiently and professionallyEnsure meeting rooms are fully operational, correctly prepared, and maintained to a high standard.Support the Guest services team and conduct regular floor walks (when required) to monitor service delivery and maintain a safe, clean, and professional environment.Monitor and replenish, wellbeing supportAn extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeingAccess to a 24hr virtual GP ServiceSodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailersSave for your future by becoming a member of the Pension PlanOpportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development toolsBike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fitSodexo UK and Irelands enhanced benefits and leave policiesA little more about Sodexo:At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique