Guest Services Host
Mitie Group plc., Galley's Corner, Braintree
Guest Services Host
Salary not available. View on company website.
Mitie Group plc., Galley's Corner, Braintree
- Part time
- Permanent
- Onsite working
Posted 2 weeks ago, 11 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: b82b5355d9e847b085325951ba0c1b6e
Full Job Description
Do you love meeting new people? Are you naturally confident, friendly and full of positive energy? We're on the lookout for outgoing, approachable individuals to become the welcoming face of our Guest Services team.
This is a character-first role - whether you're welcoming guests, giving directions or helping create memorable experiences, your energy and enthusiasm will make all the difference. We'll teach you the rest.
Main duties
Promote a welcoming and inclusive environment for Guests, residents and colleagues
Confidently provide knowledge of Gunwharf and surrounding areas
Drive Guest feedback through the Share Your Thoughts platform
Manage the Lost & Found property
Professionally communicate with guests through telephone and email
Participate and assist with all Centre events
Carry out hands free shopping service
Comfortable working indoors and outdoors, whatever the weather
Be observant and report any safety or maintenance concerns
Liaison with other departments and brand partners
Provide support for Guests with disabilities and additional needs, showing sensitivity and respect
Direct job link
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