Guest Services Host

Mitie Group plc., Galley's Corner, Braintree

Guest Services Host

Salary not available. View on company website.

Mitie Group plc., Galley's Corner, Braintree

  • Part time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 11 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: b82b5355d9e847b085325951ba0c1b6e

Full Job Description

Do you love meeting new people? Are you naturally confident, friendly and full of positive energy? We're on the lookout for outgoing, approachable individuals to become the welcoming face of our Guest Services team.

This is a character-first role - whether you're welcoming guests, giving directions or helping create memorable experiences, your energy and enthusiasm will make all the difference. We'll teach you the rest.

Main duties

Promote a welcoming and inclusive environment for Guests, residents and colleagues

Confidently provide knowledge of Gunwharf and surrounding areas

Drive Guest feedback through the Share Your Thoughts platform

Manage the Lost & Found property

Professionally communicate with guests through telephone and email

Participate and assist with all Centre events

Carry out hands free shopping service

Comfortable working indoors and outdoors, whatever the weather

Be observant and report any safety or maintenance concerns

Liaison with other departments and brand partners

Provide support for Guests with disabilities and additional needs, showing sensitivity and respect

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